Configure keyword to unsubscribe from marketing messages
To enable guests to opt out of marketing communication, include this keyword in the opt-in confirmation message for marketing email/text template.
Configure keywords to unsubscribe from marketing messages for the organization
Required roles: Any role with access to the Administrator mode.
Required permissions: None
At the organization level, click the Configuration icon.
Search for and select the Keywords to unsubscribe from marketing messages setting from the Guests section.
Enter the keyword.
Click Save.
Configure keywords to unsubscribe from marketing messages for the center
Required roles: Any role with access to the Administrator mode.
Required permissions: None
At the center level, click the Configuration icon.
Search for and select the Keywords to unsubscribe from marketing messages setting from the Guests section.
Enter the keyword.
Click Save.
Impacts and considerations
You cannot use STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT as a keyword.