Reassign Commission or Tips on Zenoti Invoices
The article explains how to reassign commissions and tips on invoices.
Q: How do I ensure the correct employee or stylist receives commission or tips on Zenoti invoices?
A: You can reassign commission or tips by editing the invoice. Steps vary by invoice status.
Open Invoices
Search for and open the invoice.
In the "I want to..." dropdown, select Edit Invoice (not "Edit Commission").
Click the assigned employee's name, select the correct employee from the dropdown, and save.
Closed Invoices
Locate and open the closed invoice.
In the "I want to..." dropdown, select Edit Invoice (not "Edit Commissions").
Click the current service provider's name, select the correct employee, and save.
Membership Renewals
Reopen the invoice and update the provider by changing the employee name. Alternatively, end the membership and have the correct employee renew it on the client's behalf.
Reassigning Tips
Open the invoice and click "I want to..."
Select Edit Tips.
Remove the current employee and assign the tip to the correct individual.
Permissions & Configuration
Only authorized team members (e.g., Center Managers) can edit invoices — Zenoti Support cannot modify commission details on your behalf.
If commission edits for membership invoices are restricted, go to Configuration > POS > Commission Gains, enable Allow Multiple Employee Commission for memberships, and save.