Call Management
Set up and manage voice communication tools for effective customer engagement.
Calling: Learn the basics of making and managing calls through HyperConnect.
Configure Physical Phone Device: Set up physical phone devices for seamless voice communications.
Call transfer using Extensions: Learn to transfer calls internally, track call history, and monitor usage with HyperConnect’s extensions feature.
Manage and Analyze Call Logs: Track, filter, and export call data in HyperConnect to monitor interactions, analyze trends, and improve customer engagement.