Configuration

Configuring Zenoti correctly is crucial for streamlining business operations and ensuring a seamless experience for your staff and guests. This section provides step-by-step guidance on setting up various aspects of your system, from business details and employee access to financial settings, marketing automation, and integrations. By following these configurations, you can optimize workflows, enhance customer engagement, and ensure compliance with industry best practices.

Business and Service Configurations

Setting up your business details is the foundation of your Zenoti account. This section covers how to configure your business profile, set up services, and define product offerings, memberships, and packages. With these configurations in place, you can effectively manage pricing, scheduling, and service delivery, ensuring a smooth experience for both staff and guests.

Operational and Workflow Configurations

To maximize efficiency and improve customer experience, Zenoti offers a range of operational configurations. From managing queues and kiosks to setting up POS systems, webstores, and mobile apps, this section ensures that all touchpoints work seamlessly. These settings allow businesses to reduce wait times, streamline transactions, and provide guests with convenient self-service options.

Employee and Security Configurations

Your workforce is at the heart of your business, and configuring employee access correctly is essential for productivity and data security. This section provides detailed steps to set up employee profiles, assign roles and permissions, and ensure compliance with security best practices. By managing these settings effectively, businesses can maintain operational integrity while providing employees with the tools they need.

Guest and Loyalty Configurations

Enhancing guest satisfaction and retention is easier with Zenoti’s guest and loyalty configurations. This section walks you through setting up guest profiles, managing gift cards, and implementing loyalty programs that encourage repeat business. With the right configurations, you can personalize customer interactions, increase engagement, and boost revenue.

Marketing and Engagement Configurations

Effective marketing and communication strategies rely on well-configured systems. This section helps you set up automated marketing campaigns, configure notifications for appointments and offers, and manage customer engagement opportunities. With these configurations, businesses can ensure timely communication and maximize marketing efforts.

Inventory and Financial Configurations

Proper inventory and financial management are critical for business success. This section provides guidance on configuring inventory tracking, generating reports, and setting up GST and financial workflows. With these configurations in place, businesses can maintain accurate financial records and optimize inventory control.

Integrations and Customization Configurations

Zenoti’s powerful integrations and customization options allow businesses to extend their capabilities and tailor workflows to specific needs. This section covers third-party integrations, form customization, and managing location-based settings. With these configurations, businesses can seamlessly integrate Zenoti into their existing ecosystem.

Special Event and Regional Configurations

Zenoti offers flexibility to cater to different industries and regional requirements. This section covers configurations for healthcare businesses, fitness centers, and special event setups like Ramadan. Additionally, it provides guidance on setting up payment links, managing add-ons, and configuring localization settings for multilingual support.