Configure rules for awarding commissions on sale of memberships
You can configure how commissions must be paid to your employees for membership sales. Commissions can be paid either for the initial sale of the membership or for every membership payment (initial sale, recurring payments, renewals, upgrades, and downgrades).
Required roles: Any role with access to the Administrator mode
Required permissions: None
At the organization level, click the Configurations icon.
Search for the Membership commission setting in the Memberships section.
To indicate how commissions must be paid, choose from one of the available options.
Click Save.
Impacts and considerations
If you change the setting value from One time at initial sale only to Every payment, commissions are not paid retroactively for past recurring payments. Example: A recurring membership has eight payments and you change the setting to Every payment after three payments, the employee will not be paid a commission for the past three payments but will be paid for the remaining five payments.
If you change the value from Every payment to One time at initial sale only, commissions for the remaining payments are not paid to the employee. Example: Commission was set to $5 for every recurring payment. For five months, the employee will earn $25. At this point, the setting is changed to One time at initial sale only. The employee will not earn commissions for the remaining three months.