Manage prepaid cards
Tip
You can view the details of all prepaid cards that were issued as store credit.
View prepaid cards
On the guest profile, click the Prepaid Cards tab.
To view the invoice details. click the invoice number from Invoice No.
To view further details such as the invoice on which the prepaid card was redeemed and from where, click prepaid card Code and see Redeemed invoice.
Change the expiration date of a prepaid card
On the guest profile, click the Prepaid Cards tab.
From the Expiration column, click the date link and select a new date from the calendar.
Change the prepaid card balance
On the guest profile, click the Prepaid Cards tab.
From the Balance column, click the balance link.
Enter the new balance and add comments.
If the existing balance is $10 and you want to add $20 to it, enter $30.
Click OK.
Refund a prepaid card
On the guest profile, click the Prepaid Cards tab.
Identify the card you wish to refund.
Click the refund icon. Enter the amount to refund and add comments.
Click Proceed to refund.
Select the payment method; you can split the amount among different payment methods such as cash, check, or custom.
Click Refund.