Lockers
Businesses can use Lockers to rent secure personal storage to members in fitness centers and clubs, charge the rental fee with the membership cycle, and free up the locker when the member no longer needs it. The feature ties locker assignments to a member's active membership, supports gender and target-segment restrictions, and consolidates locker activity into the member's payment history.
Locker management is part of the memberships module and is intended for guests with active memberships. The feature is available on the front desk web view.
Locker Management Flow
Locker setup follows a top-down sequence.
Locker categories are created at the organization level first.
Each center then adds its own lockers under the relevant categories with attributes specific to that center, such as size, location, gender allocation, and price.
Once lockers are available, the front desk staff assigns them to members from the membership details page.
The selected locker, the assignment or validity date, and the price drive the locker fee invoice.
Each assignment generates a locker fee invoice that appears in the member's payment history.
Locker fees can recur with the membership payment cycle, and they can be waived at the membership level when needed.
Use cases
Rent gym lockers to members on a recurring monthly basis as part of an add-on offering.
Restrict premium lockers to guests assigned to a specific membership type or guests associated with a target segment.
Allocate gender-specific lockers in centers that maintain separate facilities for male and female members.
Provide free lockers to a specific membership tier by waiving locker fees on that membership.
Note
Lockers can be assigned only to members with active memberships in active collection status. Lockers cannot be assigned to guests without an active membership unless the role has the relevant override permission.
Prerequisites
Complete the following before lockers are available for assignment at a center.
Configure the role permissions for locker management. Grant Add, Edit, Delete, and View on the Lockers permission group to roles that manage locker setup. Grant Assign or Unassign on the same group to roles that perform locker assignment from the front desk. Grant the Override Locker Fee and Assign Lockers to Non-members permissions to the Guest Manager permission group when those overrides are required at the center. For more details, refer to the role permissions article.
Create the locker categories at the organization level. Categories are required before lockers can be created at a center. For more information, refer to the locker categories article.
Add the individual lockers at each center under the relevant categories. For more information, refer to the manage lockers article.
Set up the locker form under the membership forms and notifications settings when the business needs members to acknowledge locker terms or complete a form at the time of assignment.
Switch on the Mandate form submission for locker assignment setting at the organization level, when form completion is required at the time of assignment. For more information, refer to the Make forms mandatory article.