Membership Recurring Collection Failed macros
What is the notification type of the membership recurring collection failed notification?
Transactional
What does the membership recurring collection failed notification do?
Notifies guests that a monthly or quarterly recurring membership payment failed. Use this notification to ensure guests make payments to continue to use membership benefits.
When is the membership recurring collection failed notification sent?
Sent when collection of membership payment fails.
What communication methods can you configure for the membership recurring collection failed notification?
You can configure an email and a text template.
The table below describes the macros available in the membership recurring collection failed notification. Use these macros to customize or personalize the membership recurring collection failed notification. For example, the [CenterName] macro gets replaced with the actual center’s name.
Macro | Description |
|---|---|
[FirstName] | First name of the guest |
[OrgName] | Organization of the center where the membership was sold |
[CenterCity] | City in which the center where the membership was sold is located |
[CenterAddress] | Address of the center where the membership was sold |
[CenterCountry] | Country in which the center where the membership was sold is located |
[CenterState] | State in which the center where the membership was sold is located |
[CenterZip] | Zip code of the center where the membership was sold |
[CenterName] | Name of the center where the membership was sold |
[CenterPhone] | Primary phone number of the center where the membership was sold (corresponds to the Phone 1 field in the center settings). |
[CenterPhone2] | Secondary phone number of the center where the membership was sold (corresponds to the Phone 2 field in the center settings). |
[CenterAddlData1] | Additional center information provided in the Additional Text field in center (Settings > Invoice & Receipts) |
[MembershipName] | Name of the membership for which the collection failed |
[CollectionDate] | Scheduled collection date |
[DueAmount] | Due amount to be collected |
[DownloadLink] | Link to download the Customer Mobile Application (if enabled by the organization) via Play Store or App Store |
[CenterE-mail] | E-mail of the center where the membership was sold |
[MailUnsubscribeLink] | Link to unsubscribe from transactional emails |
[GuestReferralCode] | Guest's referral code for usage while referring new guests |
[PreviousChargeAttemptedDate] | The date on which the previous charge collection was attempted. |
[PaymentMethod] | Payment method for the collection method. |
[FailureReason] | Reason for payment failure. |
[DueSince] | Payment due date. |
[TypeOfFeeCollected] | Type of membership fee. |
[NextCollectionDate] | The scheduled date for the next payment collection. |
[DeclineFee] | Fee charged for payment failure. |
[DeclineFeeDate] | The date on which the decline fee has been charged. |
[CustomMacro1] to [CustomMacro10] | Use these macros to insert any optional fields (Optional Field1 to Optional Field10) that are defined at the organization level. |