Configure PIN login for your employees
At busy locations, front desk employees often need to sign in and out frequently. This can be time-consuming if they must remember and enter usernames and passwords each time. To make this process faster and more efficient, Zenoti Web and Zenoti Mobile allow employees to sign in using a PIN. This simple change helps employees save time and reduces the hassle of managing login credentials, ensuring smoother front desk operations.
Enable employee PIN login for the organization
Required roles: Any role with access to the Administrator mode.
Required permissions: None
At the organization level, click the Configurations icon.
Search for and select the Employee pin login setting.
Enable this setting.
Click Save.
Enable employee PIN login for the center
Required roles: Any role with access to the Administrator mode.
Requires permissions: None
At the center level, click the Configurations icon.
Search for and configure the settings listed below:
Employee PIN login
To let employees operate the appointment booking without logging in using their password, enable Employee PIN login setting. To generate and send auto-generated PINs via email to all employees in the center, click Generate and Email PINS.
Enable pin mode by default on entering appointment book
The Enable pin mode by default on entering appointment book setting allows employees to use PIN mode automatically when accessing the appointment book. This simplifies the process by enabling PIN mode directly, making the login experience more efficient and user-friendly.
Exit PIN mode when employee exits appointment book
To let employees exit PIN mode when they navigate away from the Appointment book or Queue to Admin mode, enable the Exit PIN mode when employee exits appointment book setting. PIN mode rules will not apply to all the tabs when the employee explicitly navigates to admin.
How many minutes before auto log out from pin mode?
Select the duration after which employees will be logged out automatically.
To minimize frequent logins, increase the time interval before staff are prompted to log back in.
Enable employee check in - check out using pin
Activate the Enable employee check in - check out using pin setting to allow employees to clock in and clock out using their PIN.
These settings are grouped under the Center Setup section for Appointments configuration.
Click Save.
Impacts and considerations
If your business has enabled PIN login, when employees log in for the first time, they are prompted for their username and password. After that, employees can use their PIN.
If the center does not have enough email credits to send notifications to all the center employees, the PIN generation and subsequent notification process will fail.
If you activate the Enable employee check in - check out using pin setting, the waive authorization for employee check-in setting will not apply.
Managers can generate PINs for specific employees from the employee profile page.
Employees can generate PINs from their Preferences page.
PIN login and automatic logout when PIN is enabled is supported on Zenoti Mobile as well.