Master center metrics report
The Master Center Metrics report consolidates various center-level metrics found across different reports, including but not limited to sales accrual and business KPI reports. It provides a consolidated view of essential metrics such as discounts, refunds, sales, register closures, tips, taxes, and more. This simplifies the analysis of center-level performance, making it convenient for stakeholders to assess and improve operational efficiency.
Click the Reports icon.
Search for the Master center metrics report.
Open the report and apply the desired filters.
Click Refresh.
Note
The optional columns can accommodate up to 100 characters.
Column | Description |
|---|---|
Service Sales | Total sales from services, including discounts but excluding refunds. |
Product Sales | Total sales from products, including discounts but excluding refunds. |
Service discount (free service) | Campaigns and manual discounts that account for free service revenue for the provider. |
Service discount (non-free service) | Campaigns that do not account for free service revenue for the provider. |
Product discount (free service) | Campaigns and manual discounts that account for free product revenue for the provider. |
Product discount (non-free service) | Campaigns that do not account for free product revenue for the provider. |
Custom in register | Custom payments recorded in the cash register. |
Cash payouts | Cash payouts made from the register for various purposes. |
Cash in Register | Total cash in the register before any adjustments are made. |
Cash Adjustments | Adjustments made to the cash register total. |
Cash Deposited | Amount of cash deposited into the business's bank account. |
CC In register | Total amount of credit card transaction in register before any adjustments are made. |
Card Adjustments | Adjustments made to the credit card transactions total. |
Check in register | Total amount of checks recorded in the cash register. |
Cash transfers | Cash transferred between registers or accounts. |
Total petty cash expenses | Total expenses covered by petty cash. |
Production hours | Hours clocked in against production work tasks. |
Non-production hours | Hours clocked in against non-production work tasks. |
Redo Count | Number of times a service was marked as redo. |
Void Count | Number of voided invoices, including invoices marked as void or those invoices where all items have been deleted. |
Products # | Number of products sold at each center including refunds. |
Services # | Number of services sold at each center including refunds. |
Gift Cards # | Number of gift cards that are sold at each center. |
Provider Requested # | Number of invoices that had at least one service with request type stylist only. |
Gift Card Redemptions (Excluding Tax) | Amount paid using a gift card excluding any applicable taxes. This does not include tips, SSG, environmental fee, and so on. |
Gift Card Redemptions (Including Tax) | Amount paid using a gift card including any applicable taxes. This does not include tips, SSG, environmental fee, and so on. |
Gift Card Tips | Tips that are paid using a gift card. |
Gift card sales | Total amount of gift card and pre-paid cards sold. |
Gift card discount | Total discount applied on the gift cards that also account for the difference between their value and price. |
Total guests | Number of unique guests on the specific date within the selected time period. |
Total walk-in invoices | Total number of invoices where the creation and service dates are the same. |
Service tax | Tax collected for services, excluding refunds. |
Product tax | Tax collected for products, excluding refunds. |
Cash tips | Tips paid through cash. |
Card tips | Tips paid through card. |
Custom tips | Tips paid through custom payment. |
Total new guest invoices | Unique count of new guests. |
Total repeat guest invoices | Unique count of guests whose profiles were created before the selected date range. |
Service shop cost | Predefined expense for a specific service configured from the General tab while creating services. Note
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