Change the bank details of an existing account
Zenoti Payments allows you to change the bank information for an existing account and update it with new bank information.
Notice
Changing bank account information will trigger KYC verification. If the KYC verification fails, you will see the details of the failed KYC verification here.
It may take up to two business days for your new account to be verified and made live. You will not receive any payouts during the verification period. However, you can still continue to accept payments from your guests.
At the organization or center level, click the Configuration icon.
Search for and select Payment processor onboarding.
Under Payment settings > Payment processors, expand Zenoti payments.
Click Registered details.
Click Sign in, and enter the verification code sent to your Zenoti Payments email address.
For Payout bank details, click Edit.
Enter the following details on the page:
ABA Routing Number: This is usually found at the bottom of your bank check.
The routing number is unique to the US & Canada. Check this list for requirements in other countries:
United Kingdom - Sort Code
Australia - ABA or Fedwire Number
Enter and confirm your bank account number here.
Proof of account: Upload any one of the following documents:
Bank statement
Voided check
Online Banking Screenshot.
The name of the account holder must match the Account owner name field.
Click Save.