Average service spend
Total service sales in closed invoices are divided by the number of closed invoices that have service sales.
Service Invoices Count
Zenoti > Reports NEW (v2 report) > Financial Reports > Sales - Accrual report > Select all values in Item Type, Sale Type, and Payment Type dropdown > Select centers as displayed in the ezPulse app.
Unhide the Invoice Closed Date and Status column.
Export the report in Excel, open the file remove the top 5 rows and the last row.
Select the table and Go to Insert Tab > Pivot table
Add Item Type in Filters, select Service.
Add Item Status in Filters, select Closed.
Add Invoice No in Rows and count the number of invoices shown.
Service Sale
Zenoti > Reports NEW > Financial Reports > Sales - Accrual report > Select all values in the Item Type, Sale Type, and Payment Type dropdown > select centers as displayed in ezPulse app.
Unhide the Invoice Closed Date and Status column.
Export the report in Excel, open the file remove the top 5 rows and the last row.
Select the table and Go to Insert Tab > Pivot table
Add Item Type in Filters and Sum Sales(Exc. Tax) column in values.
Select Service in the Item Type Filter, the value shown is the sale value.
Average service spend = Service Sale / Service Invoices Count