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Read Emirates ID Details using a Card Reader

This article explains how to use an Emirates ID to automatically fill guest demographic details when completing healthcare compliance forms in the UAE.

Overview

Zenoti allows you to scan a guest’s Emirates ID and automatically populate their demographic information in a healthcare compliance form. This process speeds up data entry, improves accuracy, and reduces manual work.

Note

This feature is not available by default. Reach out to your Zenoti representative to set up this feature for your organization.

Prerequisites

  • Browsers: Google Chrome or Microsoft Edge (only on Zenoti Web).

  • Operating systems: Windows 10 and Windows 11 machines.

  • Geographic regions: UAE regions, specifically Nabidh, Riyathi, and Malaffi forms.

  • Smart card readers: COOLBABY CT30 USB Smart Card Reader and HID OMNIKEY 3121 USB Smart Card Reader

Read an Emirates ID card

To read an Emirates ID card when filling guest details in a compliance form:

  1. Open the healthcare compliance form in Zenoti Web.

  2. Insert the Emirates ID card into one of the supported card readers.

  3. Click Read data using card reader.

  4. If the scan is successful, a Data Read Successfully pop-up will appear showing the details of the guest.

    data_read_successfully.png
  5. Click Fill Data to automatically insert the scanned information into the form.