Explore Innovation Features with Zenoti Labs
Caution
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This article explains how to access and use Zenoti Labs, a discovery space for testing early-access Innovation Features in the Zenoti platform. You will learn how Zenoti Labs works, who can access it, and how to provide feedback on the experimental features included.
Overview
Zenoti Labs is a built-in section within your Zenoti platform (found under the Configuration menu) that gives Business Owners and Admins early access to experimental product features. These Innovation Features are designed to solve real-world business problems and are introduced as part of hackathons and R&D efforts.
Zenoti Labs lets you preview, enable, and experiment with these features — before they become part of the standard product. This helps your business stay ahead while directly shaping product development through feedback.
Prerequisites
This section lists the minimum requirements—so you can ensure a smooth, error-free experience when exploring Innovation Features. To access and use Zenoti Labs, you must:
Be logged in as a Business Owner or Admin.
Ensure your user role has the necessary configuration permissions.
Use a version of the Zenoti platform that includes the Labs section.
Limitations
Because Zenoti Labs is an experimental space, it comes with certain boundaries. This section outlines what isn’t included.
Zenoti Labs is visible only to Business Owners/Admins.
Add-on features are excluded and will not appear in this section.
Some Innovation Features may be hidden if access is limited to specific customer cohorts.
After enabling a feature, admins must manually notify employees about its availability.
Zenoti Labs is not a standalone module—it is a section embedded in the existing configuration panel.
Access Zenoti Labs Features
Not sure where to find Zenoti Labs in your platform? This section walks you through the exact steps to access it from the Configuration menu. It also explains how to interact with the interface once you’re inside.
Log in to your Zenoti account.
Navigate to Configuration > Zenoti Labs in the left menu. You can see a list of available Innovation Features, each with a title and description.
Use the toggles to enable or disable individual features. When you switch off the toggle, the following warning message appears.
When you enable the toggle for any of the available features, click Save to apply your selection/s.
Note
Only Business Owners and Admins can access this section and save changes.