Inventory FAQ

Answers to common questions about inventory management in Zenoti, covering product types, stock tracking, automatic ordering, purchase order operations, audits, reconciliation, permissions, and product kits.

Product types and tracking

What is the difference between retail and consumable products?
What is the on-hand quantity model?

Purchasing and orders

How does auto-PO generation work?
How does Zenoti calculate recommended order quantities?
Can I back-date a purchase order or audit?

Audits

What happens when I enable partial audits?
What is the difference between manual and auto reconciliation?
Where can I find a reconciliation video walkthrough?
What happens when I reject a reconciliation?

Purchase order troubleshooting

Why can't I delete a purchase order?
How do I change the status of a purchase order?
Can I add products to a raised purchase order?
Why is my PO showing a price difference during delivery?
How do I copy a PO to a transfer order?
What is the difference between PO statuses?

Stock and product management

How do I reset inventory for a center?
How do I search for a product by barcode?
How do I track tester or sample products?
What happens when stock goes negative?
How does the store and floor model work?
How do I convert stock between retail and consumable?
If I change a product's type, does Zenoti auto-convert existing stock?
How do I set opening stock for a new center?

Audit troubleshooting

Why can't I start a new audit?
What are the value assignment methods for reconciliation?
What options exist for products not counted during an audit?
Can I import audit data from a spreadsheet?

Permissions and kits

What permissions are needed for inventory operations?
How do product kits (bundles) affect stock levels?

Product types and tracking

In this section:

Inventory FAQ

Search results