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Set up a pole display

Note

Currently, Zenoti supports XP8200 U POS-X pole device on Google Chrome, Edge v103, and Opera v89.

If your center has enabled the pole display setting, the front-desk staff can see the pole display icon pole_display_icon.PNG on the POS screen.

  1. Connect the device to a USB port on the computer.

  2. Click the pole display icon pole_display_icon.PNG.

  3. On the dialog box, select the port.

  4. Click Connect.

After the device gets connected, the color of the pole display icon changes to green green_icon.PNG.

Note

If the color of the icon remains red, select the correct port and connect the device.

View the device port

  1. On your computer, at the bottom of the screen, search for device manager.

  2. Select Ports.

  3. Note down the port number to which the pole device is connected.

Customize the welcome message

  1. On Appointment Book, click Help.

  2. Click the Configuration Utility link.

    Note

    A zip file is downloaded to your computer.

  3. Open the Downloads folder.

  4. Open the zip file.

  5. Double-click the setup file.

  6. In the Line1 box, enter the message.

  7. Click Download setting to.

  8. Select the pole display device.

Disconnect the pole display

Click the green pole display icongreen_icon.PNG.

FAQ

  1. Do I need to connect the pole display device for every invoice?

    No. If the browser where Zenoti is open gets closed, then you must reconnect the device.

  2. Which pole display does Zenoti support?

    Zenoti supports only XP8200 U POS-X pole device on Google Chrome, Edge v103, and Opera v89.

Software for triPOS

Software For Pole Display

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