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Create a loyalty points promotion

At the organization level, click the Marketing icon.
Go to Offers > Loyalty Point Promotion.
Click Add.
Configure the required settings.
After you are done, click Finish.

Action	Perform these steps	Notes
To enter a unique name for the promotion	At step 4, go to the General tab. In the Promotion Name field, enter a unique name for the promotion.
To enter a code for the promotion	At step 4, go to the General tab. In the Code field, enter a code for the promotion.
To enter a brief description for the promotion	At step 4, go to the General tab. In the Description field, enter the body for the description.
To specify a points accrual type for rebooked services	At step 4, go to the General tab. Select Flat value or Based on amount spent.
To restrict the loyalty program to members only	At step 4, go to the General tab. Turn on the Restrict loyalty points program to members only setting.
To select the dates between which the purchases are awarded promotional points	At step 4, go to the General tab. Select the Start and End purchase dates.
To specify promotional accrued points for chosen guest actions	At step 4, go to the General tab. Select the desired checkboxes.
To specify the date or days from when the points can be redeemed	At step 4, go to the General tab. In the Start On field, select the start date for redeeming points. In the days after the purchase field, specify the number of days after purchase from when the guest can redeem points.	For example, if 30 is entered in the field, then the guest can redeem points accrued only after 30 days of the purchase.
To specify the end date or days to redeem the accrued points for the promotion	At step 4, go to the General tab. In the End On field, select the end date to redeem points. In the days after the purchase field, specify the number days after purchase, after which the guest cannot redeem points	For example, if 60 is entered in this field, then the guest cannot redeem points after 60 days of the purchase.
To automatically apply points configured for the promotion	At step 4, go to the General tab. Select Auto Apply.	Auto Apply is checked by default - the points configured for the promotion are applied automatically during billing in Point of Sale. If you do not wish to automatically apply the points configured for the promotion, clear this setting. To apply the promotional points, you must create a campaign and link it to the loyalty point promotion, and select the campaign manually in Point of Sale.
To calculate commission for service providers as per the slab set for the Free Service Revenue	At step 4, go to the General tab. Select the Calculate commission on point redemption amount as a Free Service setting.	This setting is disabled by default, meaning, no commission is paid to the service provider for the invoice amount paid through loyalty points. If you enable this setting, then the commission is paid on payments made via cash, card, check, or configured custom payments.

Action	Perform these steps	Notes
To specify promotional points for the services	After configuring the General tab, click Next. On the Services tab, expand the Service section and locate the service. Select the service and enter the value of points awarded for the service.	If a guest avails any service for which you have configured promotional points, the points specified for the service will override the points configured in the General tab. For example, consider the following: In the General tab, for Purchase of service action, if you specify 20 points for $100 spent. In the Services tab you specify 50 points for a Hair Coloring service which costs $75. If a guest purchases a hair coloring service, during billing, 50 points are accrued to the guest. Here the points specified In the Services tab, override the General tab settings.

Action	Perform these steps	Notes
To specify promotional points for the products	After configuring the Services tab, click Next. On the Products tab, expand the Product section and locate the product. Select the product and enter the value of points awarded for the product.	If a guest purchases any product for which you have configured promotional points, the points specified for the product will override the points configured in the General tab. For example, consider the following: In the General tab, for Purchase of product action, if you specify 20 points for $100 spent. In the Products tab you specify 50 points for Face cream which costs $75. If a guest purchases a Face cream, during billing, 50 points are accrued to the guest. Here the points specified In the Products tab, override the General tab settings.

Action	Perform these steps	Notes
To assign centers for the promotion	After configuring the Products tab, click Next. On the Centers tab, select the centers to which you want to apply the promotion. Click Finish.	The Centers tab shows all your centers and the promotions they are currently running. If a center does not have an active promotion, the promotion name shows as None. If a center does not have an auto-apply promotion, then you can assign multiple promotions for such a center. To roll out a new auto-apply promotion in a center that already has an active promotion, you must first inactivate the existing promotion and then assign a new promotion to the center.

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