Skip to main content

Tips Adjustment report (v1)

At times, tips given to service providers may need to be adjusted. For example, the front-desk staff forgot to split the tips between employees at the time of collecting payment or selected the incorrect employee name.

Center managers can use this report to view the changes that were done on the invoice for tips.

Points to consider

  • Closed invoices with at least one service

  • Adjustments made before and after the invoice was closed

  • For tips updated between pay periods, the earlier pay period shows the original tip amount while the later pay period shows the change to the tip amount (the amount that is added or reduced and the corresponding details)

  1. At the organization or center level, click the Reports icon.

  2. On the Reports page, search for and select the Tips Adjustment report.

  3. If the report has many columns, scroll horizontally to the right or left to view all columns.

  4. To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.

  5. Click Refresh.

    If you generate the report for over a year, click the Email button.

Column description

Column

Descriptions

Invoice Number

Invoice number on which tips were adjusted

Guest Name

Guest name on the invoice

Invoice Close Date

Date on which the invoice was closed

Employee Name

Employee who performed a service and received a tip from the guest

Employee Code

Unique code that identifies the employee who performed the service and received the tip

Tips Modification Date

Date on which the tip was adjusted

Modified by

Employee who adjusted the tip

Tips before Change

Tip before the adjustment

Change Amount

Adjusted amount

Note

If you see a negative amount in this column, it means that the amount was reduced across pay periods.

Tips after Change

Tip after the adjustment

In this section: