Macros in the Thank You notification
What is the notification type?
Transactional
What does the thank you notification do?
Thanks guests for their visit or for online purchases.
When is the thank you notification sent?
For visits, this is sent after service is done and the invoice is closed. If the invoice is not closed within 60 minutes of adding a payment, Payment Made notification is sent, if configured. For online purchases, this is sent after the online purchase is completed and the invoice is closed.
What communication method can you configure for the thank you notification?
You can configure an email and a text template.
The table below describes the macros available in the thank you notification. Use these macros to customize or personalize the notification. For example, the [CenterName] macro gets replaced with the actual center’s name.
Macro | Description |
|---|---|
[ReceiptNo] | Payment receipt number after invoice closure. |
[TotalPayment] | The total amount paid by the guest. |
[OrgName] | Name of the center’s organization |
[CenterCity] | The city in which the center is located. |
[CenterAddress] | Complete address of the center where the appointment was booked (corresponds to the Address 1 and Address 2 fields in the center’s settings). |
[InvoiceNo] | Invoice number for the current purchase. |
[CenterState] | State in which the center is located. |
[CenterZip] | The zip code of the center. |
[FeedbackLink] | Webstore link to the feedback form. |
[DayOfAppointment] | Day on which the appointment is scheduled. |
[CenterName] | Name of the center where the appointment is booked. |
[CenterPhone] | The primary phone number of the center. |
[CenterPhone2] | The secondary phone number of the center. |
[CenterAddlData1] | Additional center information provided in the Additional Text field in the guest's base center Settings > Invoice > Receipts. |
[DueAmount] | Amount pending or due for payment on the current invoice. |
[CenterCountry] | Country where the guest's center is located. |
[InvoiceComments] | Notes or information about the invoice that you want to share with your guests. |
[DownloadLink] | Link to download the Customer Mobile Application (if enabled by the organization) via Play Store or App Store. |
[CenterE-mail] | Email address of the center. |
[MailUnsubscribeLink] | Link to unsubscribe from transactional emails. Once unsubscribed, no transaction-related email will be sent (including appointment-related emails). |
[PackRemBenefits] | Remaining benefits in the package for the guest. |
[GuestCode] | Guest's ID. |
[UpcomingAppointment] | Details of the upcoming appointment. |
[BookingUrl] | The link redirects the guest to the booking page (your website or Zenoti Webstore services listing page). |
[TimeZoneCenter] | The time zone of the center where the appointment was booked. |
[FinalInvoicePrice] | The total amount paid by the guest including tax and tips (SSG) paid using cash, card, or any custom payment. |
[WhatsAppNumberLink] | Link to initiate WhatsApp communication using the provided or configured contact number. |
[GuestReferralCode] | A coupon code that can be used by the referred guest to avail the referral reward. Code for the referrer in a campaign. |
[WhatsAppConsent] | Guest consent to communicate over WhatsApp. |
[ServiceAddlData1] | Macro for displaying additional service information. Displays data entered in the Additional Data 1 field while configuring Services. |
[ServiceAddlData2] | Macro for displaying additional service information. Displays data entered in the Additional Data 2 field while configuring Services. |
[PrecareInstructions] | Preconfigured pre-care instructions that are associated with the service. Enable pre and post-care instructions at the Organization level to access this macro for email/text notifications. |
[PostcareInstructions] | Preconfigured post-care instructions that are associated with the service. Enable pre and post-care instructions at the Organization level to access this macro for email/text notifications. |
[GeneralInstructions] | Preconfigured general instructions that are associated with the service. |