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Delete an employee

  1. At the center level, click the Employee icon and navigate to Employees > Employees.

  2. Search for an employee record using their first name, last name, phone number, email, employee code, tag, username, or nickname.

    Important

    To delete an employee, ensure that all future appointments associated with them are first reassigned to other employees. Refer to the Appointments report to identify and manage these appointments.

  3. Click the name of the employee.

  4. Click the Delete button.

  5. Click OK.

Impacts and considerations
  • Though there is an option to delete employee records, it is recommended you use this option cautiously as the employee profile is linked with accounting and payroll data. When an employee leaves the organization, it is best to use the End Date field so that the employee record is available in the application for future reference.

  • Employees for whom you enter an End Date continue to appear in reports, but employee profiles you delete do not appear in reports.

  • When you delete an employee profile, all historical data associated with the employee also gets permanently removed. Additionally, future schedules and blockouts are also deleted.

  • Therapists and stylists whose records are deleted will no longer appear in Appointment Book.

  • Former employees can access Zenoti Wallet even if their employee profiles are deleted. To maintain financial security, Zenoti enables individuals to access Zenoti Wallet via the MyZen app even when they are no longer employed with the business.

  • A new employee's email address may show as duplicate due to the employee previously working at the business, leaving, and then rejoining.

    If the original guest profile from the first term was not deleted, the email address can appear as a duplicate for the second term. To resolve this, the manager must delete the guest profile from the first term if they wish to use the same email address.