Sales-Accrual report vs Package Liability and Packages reports

Packages with only discounts

Packages with only discounts are considered sales, not liabilities. A transaction using such a package is considered in the Sales-Accrual report, not in the Package Liability and the Packages reports.

Packages with scheduled payments

If the Enable Redemptions on Open Packages setting is not enabled, only closed invoices are considered in the Packages and Package Liability reports.

Cross-center refunds

Cross-center refunds are considered for the center where the refund was done. In the liability report, refunds are considered for the center where the liability was sold, and if this center is deleted, then the refund is not considered in the liability report.

Package refunds

When a package is refunded partially, the benefit value is not decreased. So, the amount is tracked under the Refund amount column and Suspense column in the Packages and Package Liability reports. When a package is refunded fully, the package benefits are refunded and the amount is shown under the Refund Amount column in the Package and Package Liability reports.

Day and promo packages

Day and promo packages are not considered liabilities

Sale or refund in the deleted center is not tracked in both reports

IRR settings do not impact calculations for package accruals, redemption, refunds, and expires

Service benefits that are marked as Not for Revenue are not considered redemption.