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Create Target Segments Using AI

Important

This feature is currently in beta. Contact betasignups@zenoti.com to enroll in the beta program.

Overview

Zenoti enables you to create target segments using AI. Instead of building complex segment rules manually, you can simply describe your target audience in plain language, and Zenoti’s AI-powered segmentation tool will generate a precise guest list for you.

Create a target segment using AI

To create a custom target segment using AI, follow these steps:

  1. At the organization or center level, navigate to Marketing > Target segments.

  2. Click Create new.

  3. Click Create custom segment.

  4. Enter a brief description of your target segment in the prompt field (for example, “Guests who visited in the last 30 days and spent more than $100.”)

  5. Click the Up Arrow button to generate the segment.

  6. You can add additional rules by clicking Add rule and manually adding a target segment rule.

  7. After finalizing the segment rules, click Continue.

  8. Edit the Segment Name, if needed, and click Continue to create the segment.

Create a target segment manually

To create a custom target segment manually, follow these steps:

  1. At the organization or center level, navigate to Marketing > Target segments.

  2. Click Create new.

  3. Click Create custom segment.

  4. Click Add rule manually.

  5. Refer to Configure rules for custom target segments for steps to create the required custom segment manually.

  6. After finalizing the segment rules, click Continue.

  7. Edit the Segment Name, if needed, and click Continue to create the segment.

Create a target segment using a template

To create a segment from an existing template, follow these steps:

  1. At the organization or center level, navigate to Marketing > Target segments.

  2. Click Create new.

  3. Click Use template to use a predefined template to create your target segment.

  4. To further refine the segment:

    • Click Expand AI Section and describe how you want to modify the segment, or

    • Add a manual rule

  5. After finalizing the segment rules, click Continue.

  6. Edit the Segment Name, if needed, and click Continue to create the segment.

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