Memberships reduced usages report (v2)
Disclaimer
This article is only for the latest version of Zenoti Reports. Do not compare the data in this version with the data in the previous version.
Marketing managers can use this report to send email campaigns to guests. Front-desk staff can use this report to follow up with the guests to remind them about membership expiry with unused credits.
Accountants can use this report to view the revenue generated from expired and unused memberships.
At the organization or center level, click the Reports icon.
On the Reports page, search for and select the Memberships Reduced Usage Report report.
If the report has many columns, scroll horizontally to the right or left to view all columns.
To view specific data on the report, select the desired filters. For more information, refer to report features on Zenoti.
Click Refresh.
If you generate the report for over a year, click the Email button.
Column description
Column Name | Description |
Guest Name | Guest who purchased the membership |
Membership Name | Membership that was sold to the guest |
Membership Start Date | Start date of the membership |
Membership End Date | End date of the membership |
Last Redemption Date | Date on which the membership was last redeemed |
Last Redemption Invoice | Invoice on which the membership was last redeemed |
Membership Redemption Type | Type of the last redemption of the membership: service credits, credit amount, discounts, conversion, and member price |
Service Credit Balance | Balance service credit after the last redemption |
Credit Amount Balance | Balance credit amount after the last redemption |
Is Discount Enabled | Indicates whether discount is enabled on the membership |
Sale Center | Center where the membership was sold |
Sale Center Code | Unique code of the center where the membership was sold |
Membership Status | Current status of the membership |
Recurrence Status | Current recurrence status of the membership |