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Waitlist Spot Available

What is the notification type for the Waitlist Spot Available notification?

Transactional.

What does the Waitlist Spot Available notification do?

Sends an email, text, or push notification to all waitlisted guests simultaneously when a booking slot becomes available in the class. The notification includes a confirmation link that the guest can use to secure the spot. The first guest to confirm gets the place.

When is the Waitlist Spot Available notification sent?

Sent to all waitlisted guests when a spot opens in the class and broadcast mode is enabled.

What communication methods can be configured for this notification?

Email and text templates can be configured. Push notifications are also supported.

Macro descriptions

The table below describes the macros available in the Waitlist Spot Available notification. These macros personalise the notification by inserting dynamic guest, class, and center details.

Macro

Description

FirstName

Displays the guest's first name as saved in their Zenoti profile. Used to personalise the greeting in the notification.

Name

Displays the guest's full name by combining the first and last names from the profile.

ClassName

Displays the name of the class as configured in the class master. This helps the guest identify which class the notification is about.

SessionName

Displays the session name associated with the class, if the class is part of a named session or series. Useful when a single class master has multiple sessions.

ClassDate

Displays the date of the class session the guest is registered for or affected by.

DayOfClass

Displays the day of the week on which the class is scheduled, for example, Monday or Friday. Provides additional context alongside the class date.

StartTime

Displays the scheduled start time of the class session. The time zone displayed reflects the center's configured time zone.

EndTime

Displays the scheduled end time of the class session. The time zone displayed reflects the center's configured time zone.

Instructor

Displays the name of the instructor assigned to lead the class session.

ClassCost

Displays the cost of the class as configured in the class master. This reflects the base price before any membership or package redemption.

Visits

Displays the number of times the guest has visited the base center. A visit is recorded each time the guest physically checks in for a class or workshop.

RegistrationConfirmationLink

Displays the link the guest can use to confirm their spot from the waitlist. Clicking this link registers the guest in the class. Included in broadcast waitlist notifications.

CustomMacro1

Displays the value of the first custom macro field configured at the organization level. The content of this field is defined by the organization.

CustomMacro2

Displays the value of the second custom macro field configured at the organization level. The content of this field is defined by the organization.

DownloadLink

Displays a link to download the Customer Mobile Application. This link is included only if the Customer Mobile App has been enabled for the organization.

RegistrationNotes

Displays any notes associated with the guest's class registration. These notes may be added by staff at the time of enrollment.

CenterName

Displays the name of the center where the class is scheduled. Useful for guests who are members across multiple locations.

OrgName

Displays the organization name as configured in Zenoti. This is the top-level business name that spans all centers.

CenterAddress

Displays the full street address of the center where the class takes place.

CenterCity

Displays the city in which the center is located.

CenterState

Displays the state or region in which the center is located.

CenterZip

Displays the postal or ZIP code of the center.

CenterCountry

Displays the country in which the center is located.

CenterPhone

Displays the primary contact phone number of the center, as configured in center settings.

CenterPhone2

Displays the secondary phone number of the center, if a second number has been configured in center settings.

CenterE-mail

Displays the email address of the center, which guests can use to contact the center directly.

CenterAddlData1

Displays additional information about the center, as entered in the Additional Text field in center settings under Settings > Invoice and Receipts.

GuestReferralCode

Displays the unique referral code assigned to the guest. This code can be shared with others to track referrals and apply any referral benefits.

MailUnsubscribeLink

Displays a link that allows the guest to unsubscribe from marketing and campaign emails sent by the organization.