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Instructor Substitution Notification for Student

What is the notification type for the Instructor Substitution Notification for Student notification?

Transactional.

What does the Instructor Substitution Notification for Student notification do?

Sends an email to inform students that the instructor for their class has been substituted. The notification includes the names of both the original instructor and the substitute so students know who will be leading the session.

When is the Instructor Substitution Notification for Student notification sent?

Sent when an instructor substitution is confirmed for a class session.

What communication methods can be configured for this notification?

An email template can be configured. Text and push are not supported for this notification.

Macro descriptions

The table below describes the macros available in the Instructor Substitution Notification for Student notification. These macros personalise the notification by inserting dynamic guest, class, and center details.

Macro

Description

FirstName

Displays the guest's first name as saved in their Zenoti profile. Used to personalise the greeting in the notification.

OrgName

Displays the organization name as configured in Zenoti. This is the top-level business name that spans all centers.

CenterName

Displays the name of the center where the class is scheduled. Useful for guests who are members across multiple locations.

CenterPhone

Displays the primary contact phone number of the center, as configured in center settings.

CenterPhone2

Displays the secondary phone number of the center, if a second number has been configured in center settings.

ClassName

Displays the name of the class as configured in the class master. This helps the guest identify which class the notification is about.

SessionName

Displays the session name associated with the class, if the class is part of a named session or series. Useful when a single class master has multiple sessions.

SessionDate

Displays the date of the specific session for which the substitution or action applies.

DayOfClass

Displays the day of the week on which the class is scheduled, for example Monday or Friday. Provides additional context alongside the class date.

StartTime

Displays the scheduled start time of the class session. The time zone displayed reflects the center's configured time zone.

EndTime

Displays the scheduled end time of the class session. The time zone displayed reflects the center's configured time zone.

OldInstructor

Displays the name of the original instructor who is being substituted for the session.

NewInstructor

Displays the name of the instructor who will be taking over the session as the substitute.

GuestReferralCode

Displays the unique referral code assigned to the guest. This code can be shared with others to track referrals and apply any referral benefits.