Waitlist Priority Spot Available
What is the notification type for the Waitlist Priority Spot Available notification?
Transactional.
What does the Waitlist Priority Spot Available notification do?
Sends an email or text to the next waitlisted guest in queue order when a booking slot becomes available in the class. The notification includes a timed confirmation link and displays the response window so the guest knows how long they have to respond. If the guest does not respond in time, the notification passes to the next person in the queue.
When is the Waitlist Priority Spot Available notification sent?
Sent to the next waitlisted guest in priority order when a spot opens in the class and priority mode is enabled.
What communication methods can be configured for this notification?
Both email and text templates can be configured.
Macro descriptions
The table below describes the macros available in the Waitlist Priority Spot Available notification. These macros personalise the notification by inserting dynamic guest, class, and center details.
Macro | Description |
|---|---|
FirstName | Displays the guest's first name as saved in their Zenoti profile. Used to personalise the greeting in the notification. |
Name | Displays the guest's full name by combining the first and last name from the profile. |
ClassName | Displays the name of the class as configured in the class master. This helps the guest identify which class the notification is about. |
SessionName | Displays the session name associated with the class, if the class is part of a named session or series. Useful when a single class master has multiple sessions. |
ClassDate | Displays the date of the class session the guest is registered for or affected by. |
DayOfClass | Displays the day of the week on which the class is scheduled, for example Monday or Friday. Provides additional context alongside the class date. |
StartTime | Displays the scheduled start time of the class session. The time zone displayed reflects the center's configured time zone. |
EndTime | Displays the scheduled end time of the class session. The time zone displayed reflects the center's configured time zone. |
Instructor | Displays the name of the instructor assigned to lead the class session. |
ClassCost | Displays the cost of the class as configured in the class master. This reflects the base price before any membership or package redemption. |
Visits | Displays the number of times the guest has visited the base center. A visit is recorded each time the guest physically checks in for a class or workshop. |
RegistrationPriorityConfirmationLink | Displays the timed confirmation link sent to the next waitlisted guest in priority order. The guest can use this link to confirm or decline the available spot. |
TimeLimitWaitlistResponse | Displays the time limit within which the guest must respond to the priority waitlist notification. If the guest does not respond within this window, the notification passes to the next guest in the queue. |
CustomMacro1 | Displays the value of the first custom macro field configured at the organization level. The content of this field is defined by the organization. |
CustomMacro2 | Displays the value of the second custom macro field configured at the organization level. The content of this field is defined by the organization. |
DownloadLink | Displays a link to download the Customer Mobile Application. This link is included only if the Customer Mobile App has been enabled for the organization. |
RegistrationNotes | Displays any notes associated with the guest's class registration. These notes may be added by staff at the time of enrollment. |
CenterName | Displays the name of the center where the class is scheduled. Useful for guests who are members across multiple locations. |
OrgName | Displays the organization name as configured in Zenoti. This is the top-level business name that spans all centers. |
CenterAddress | Displays the full street address of the center where the class takes place. |
CenterCity | Displays the city in which the center is located. |
CenterState | Displays the state or region in which the center is located. |
CenterZip | Displays the postal or ZIP code of the center. |
CenterCountry | Displays the country in which the center is located. |
CenterPhone | Displays the primary contact phone number of the center, as configured in center settings. |
CenterPhone2 | Displays the secondary phone number of the center, if a second number has been configured in center settings. |
CenterE-mail | Displays the email address of the center, which guests can use to contact the center directly. |
CenterAddlData1 | Displays additional information about the center, as entered in the Additional Text field in center settings under Settings > Invoice and Receipts. |
GuestReferralCode | Displays the unique referral code assigned to the guest. This code can be shared with others to track referrals and apply any referral benefits. |
MailUnsubscribeLink | Displays a link that allows the guest to unsubscribe from marketing and campaign emails sent by the organization. |