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Guest Pass for New Guest

What is the notification type for the Guest Pass for New Guest notification?

Transactional.

What does the Guest Pass for New Guest notification do?

Sends an email or text to share a guest pass with a new guest who does not yet have a Zenoti account. The notification includes the guest pass details, account credentials for the new guest to log in, and a barcode for check-in.

When is the Guest Pass for New Guest notification sent?

Sent when a guest pass is shared with a new guest.

What communication methods can be configured for this notification?

Both email and text templates can be configured.

Macro descriptions

The table below describes the macros available in the Guest Pass for New Guest notification. These macros personalise the notification by inserting dynamic guest, class, and center details.

Macro

Description

FirstName

Displays the guest's first name as saved in their Zenoti profile. Used to personalise the greeting in the notification.

PreferredName

Displays the guest's preferred name if one has been saved on their profile. If no preferred name is configured, this macro does not produce any output.

LastName

Displays the guest's last name as saved in their Zenoti profile.

NameGuestPassSender

Displays the name of the member who shared the guest pass. Helps the recipient identify who invited them.

GuestUsername

Displays the username assigned to the guest's Zenoti account. Included when a new account is created as part of a guest pass or virtual class registration.

GuestPassInstrumentName

Displays the name of the guest pass or membership instrument that is being shared with the recipient.

BarCode

Displays the barcode associated with the guest pass. This barcode can be scanned at the center for check-in.

RegistrationNotes

Displays any notes associated with the guest's class registration. These notes may be added by staff at the time of enrollment.

CenterName

Displays the name of the center where the class is scheduled. Useful for guests who are members across multiple locations.

OrgName

Displays the organization name as configured in Zenoti. This is the top-level business name that spans all centers.

CenterAddress

Displays the full street address of the center where the class takes place.

CenterCity

Displays the city in which the center is located.

CenterState

Displays the state or region in which the center is located.

CenterZip

Displays the postal or ZIP code of the center.

CenterCountry

Displays the country in which the center is located.

CenterPhone

Displays the primary contact phone number of the center, as configured in center settings.

CenterPhone2

Displays the secondary phone number of the center, if a second number has been configured in center settings.

CenterE-mail

Displays the email address of the center, which guests can use to contact the center directly.

CenterAddlData1

Displays additional information about the center, as entered in the Additional Text field in center settings under Settings > Invoice and Receipts.

DownloadLink

Displays a link to download the Customer Mobile Application. This link is included only if the Customer Mobile App has been enabled for the organization.

MailUnsubscribeLink

Displays a link that allows the guest to unsubscribe from marketing and campaign emails sent by the organization.