Substitute Request Declined for Instructor
What is the notification type for the Substitute Request Declined for Instructor notification?
Transactional.
What does the Substitute Request Declined for Instructor notification do?
Sends an email or push notification to inform an instructor that their substitution request has been declined. The notification includes the session details so the instructor is aware they still need to cover the session.
When is the Substitute Request Declined for Instructor notification sent?
Sent when an instructor substitution request is declined in Zenoti.
What communication methods can be configured for this notification?
Email and push notification templates can be configured. Text is not supported for this notification.
Macro descriptions
The table below describes the macros available in the Substitute Request Declined for Instructor notification. These macros personalise the notification by inserting dynamic guest, class, and center details.
Macro | Description |
|---|---|
FirstName | Displays the guest's first name as saved in their Zenoti profile. Used to personalise the greeting in the notification. |
OrgName | Displays the organization name as configured in Zenoti. This is the top-level business name that spans all centers. |
CenterName | Displays the name of the center where the class is scheduled. Useful for guests who are members across multiple locations. |
CenterPhone | Displays the primary contact phone number of the center, as configured in center settings. |
CenterPhone2 | Displays the secondary phone number of the center, if a second number has been configured in center settings. |
ClassName | Displays the name of the class as configured in the class master. This helps the guest identify which class the notification is about. |
SessionName | Displays the session name associated with the class, if the class is part of a named session or series. Useful when a single class master has multiple sessions. |
SessionDate | Displays the date of the specific session for which the substitution or action applies. |
DayOfClass | Displays the day of the week on which the class is scheduled, for example Monday or Friday. Provides additional context alongside the class date. |
StartTime | Displays the scheduled start time of the class session. The time zone displayed reflects the center's configured time zone. |
EndTime | Displays the scheduled end time of the class session. The time zone displayed reflects the center's configured time zone. |
OldInstructor | Displays the name of the original instructor who is being substituted for the session. |
NewInstructor | Displays the name of the instructor who will be taking over the session as the substitute. |
GuestReferralCode | Displays the unique referral code assigned to the guest. This code can be shared with others to track referrals and apply any referral benefits. |