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Substitute Request Expiry Reminder for Instructor

What is the notification type for the Substitute Request Expiry Reminder for Instructor notification?

Transactional.

What does the Substitute Request Expiry Reminder for Instructor notification do?

Sends an email or push notification to remind an instructor that their substitution request is approaching its expiry date and has not yet been accepted. This gives the instructor time to follow up before the window closes.

When is the Substitute Request Expiry Reminder for Instructor notification sent?

Sent before an instructor substitution request is due to expire.

What communication methods can be configured for this notification?

Email and push notification templates can be configured. Text is not supported for this notification.

Macro descriptions

The table below describes the macros available in the Substitute Request Expiry Reminder for Instructor notification. These macros personalise the notification by inserting dynamic guest, class, and center details.

Macro

Description

FirstName

Displays the guest's first name as saved in their Zenoti profile. Used to personalise the greeting in the notification.

OrgName

Displays the organization name as configured in Zenoti. This is the top-level business name that spans all centers.

CenterName

Displays the name of the center where the class is scheduled. Useful for guests who are members across multiple locations.

CenterPhone

Displays the primary contact phone number of the center, as configured in center settings.

SessionName

Displays the session name associated with the class, if the class is part of a named session or series. Useful when a single class master has multiple sessions.

SessionDate

Displays the date of the specific session for which the substitution or action applies.

DayOfClass

Displays the day of the week on which the class is scheduled, for example Monday or Friday. Provides additional context alongside the class date.

StartTime

Displays the scheduled start time of the class session. The time zone displayed reflects the center's configured time zone.

EndTime

Displays the scheduled end time of the class session. The time zone displayed reflects the center's configured time zone.

NewInstructor

Displays the name of the instructor who will be taking over the session as the substitute.

ExpiryDate

Displays the date on which the substitution request will expire if no action is taken.

ExpiryTime

Displays the time at which the substitution request will expire on the expiry date.

GuestReferralCode

Displays the unique referral code assigned to the guest. This code can be shared with others to track referrals and apply any referral benefits.