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- Release Notes: Regis
Release Notes: Regis
From this release onwards, we’ve enhanced the structure of our release notes to serve your needs better. Updates are now categorized under clear headings based on Add-ons, Core Product, Product Editions, Personas, and Modules.
This new format ensures you can quickly find updates most relevant to your role, understand the value each change delivers, and seamlessly adopt new features or enhanced workflows.
This Release Note contains the following sections:
Announcements: Key updates and important information related to the release.
New Features: Newly introduced functionalities are designed to enhance the product experience.
Enhancements: Improvements made to existing features for better usability and performance. Categorized features as Core Product, Product Editions, and Add-ons.
Additional Resources: Links to supporting materials such as guides, training, and documentation.
Icons used in this document
Icon | Description |
|---|---|
![]() | Automatic update for all users. |
![]() | Localization is available. |
![]() | Employee: Enhancements or features for the employee and payroll. |
![]() | Admin: Features specifically enhanced for admin users who manage the system configuration, including user roles, permissions, and system integrations. |
![]() | Business Owner/Center Manager: Updates implemented for the business owners or managers responsible for overall business strategy, growth, and decision-making. |
![]() | Front Desk Operator/Service Provider: Features that enhance the usability for front-desk staff who handle appointments, customer queries, payments, and guest interactions. |
![]() | Guests: Improvements made for the end-users or customers of the business who interact with Zenoti through online booking systems, self-service kiosks, and branded mobile apps. |
27 Jan'26 patch
Enhancements
Core Product
This includes foundational features and tools that are essential for running day-to-day business operations. These features cover appointments, POS, employee management, inventory, and reporting. They are designed to provide a seamless experience for users across all industries that Zenoti serves.
Module: Reports
Business Owners, Center Managers
Zenoti has added info icons next to each column in the show/hide column panel across all reports. This enhancement helps users quickly understand what each column represents, before adding it to the report, making report customization faster and more intuitive.
What’s new:
Hovering over the icon displays a short description as a tooltip
Tooltips explain how data is calculated, for example, differences between Accrual, Cash, and Modified Cash views
Works across all reports and is optimized for desktop and tablet
Business Owners, Center Managers
Zenoti has enhanced the Salon Summary report to provide accurate cash flow insights at the center level, especially for businesses operating multiple registers. Earlier, the report only captured the first and last register closures, which led to inaccurate opening and closing balances when more than one register was used.
With this update, the report now aggregates the opening and closing balances across all registers for the selected date. This ensures a complete and correct view of cash movement within the center, regardless of how many registers are active.
Business scenario:
A center uses three registers throughout the day. Each is opened and closed at different times. Previously, the report only considered one register's data, leading to underreported balances. Now, the opening balance reflects the total across all register openings, and the closing balance includes all register closures, giving the manager a true picture of the day’s cash flow.
For more information, refer to the Salon summary report.
Administrators, Business Owners
This enhancement introduces a new Cash Tips Report that allows business owners to generate reports for any custom date range.
Business Scenario: Businesses often need to share declared cash tips data with employees for tax filing and personal record keeping. Earlier, teams generated multiple payroll reports, exported files, and manually filtered dates, causing unnecessary effort. The new Cash Tips Report enables easy access to declared tips for any period, simplifying sharing and record maintenance.
How to use:
At the organization or center levels, navigate to Reports > Cash Tips Report.
Use the custom date picker to select any range.
Filter by Employees, Centers, or both.
Group by Employee Name, Employee Code, and Center Name to view subtotals.
Export the report in Excel, CSV, or Excel with Subtotals formats.
Learn More: For more information, refer to the Declared Cash Tips report article.
The Tips (v2) report now includes detailed payment breakdowns by method (Cash, Check, Custom, Credit Card, and Prepaid Card), along with invoice Status and Closed Date fields. These additions provide greater transparency into how tips are received and whether associated invoices are fully settled, simplifying payout verification and financial audits.
How to Use:
At the center or organization level, click Reports.
Search for and open the Tips (v2) report.
Click Customize to select the new columns (Cash, Check, Custom, CC, Prepaid Card, Status, Closed Date).
Apply relevant filters and click Refresh to generate the report.
For large date ranges (over a year), use the Email option to receive the report.
This enhancement improves the readability and adds key performance data to the Employee Summary Report, enabling managers to evaluate employee contributions more effectively.
How to Use:
On the Reports Dashboard, search for and select the Employee Summary report. Alternatively, from the Appointment Book or Queue view, click Reports, and then choose the Employee Summary report.
Review the new FSR (Free Service Revenue) column added to the Service Details section.
At the center level, turn on the Product details: Quantity and comm. revenue toggle.
This displays the Quantity value under Product Details > Discount and Net Revenue.
Review the following label updates:
Actual Service Duration → In-service hours
Productive Utilization → In-service productivity
Service Visits → Service invoices
Avg Time (mins) → Avg in-service time (mins)
Total is renamed to either Total Invoices with Service or Total Invoices with Services or Product, depending on the section.
Module: Appointment Book
Front Desk Operator/Service Provider
Zenoti now allows segmented services, such as coloring sessions with application, processing, and styling steps, to be managed within Queue. This helps front desk staff easily track each service segment and assign available providers as guests progress through different stages.
Prerequisites:
Use existing segmented service setup.
At the organization level, switch on the Enable Admin Queue toggle.
Zenoti will automatically display each segment in the queue, with no additional settings required.
For more information, refer to the Front desk operations on Queue article.
Business Owners, Center Managers
Timed add-ons, including duration and price, can now be added to segmented services, bringing consistency with how add-ons work for non-segmented services. The add-on’s time and price are applied to the first servicing segment, following the same scaling rules as that segment.
Business scenario:
Previously, segmented services did not support add-ons with duration, limiting flexibility during booking and increasing manual effort for front-desk teams. This resulted in inconsistent behavior across booking channels and made it difficult to offer time-based enhancements for segmented services.
With this update, timed add-ons can now be added to segmented services in the same way as other services. The add-on duration and pricing are consistently tied to the first servicing segment, ensuring predictable scheduling, accurate scaling, and a smoother booking experience.
How to Use:
Navigate to Master Data and click on Services.
Select a segmented service from the list of services and go to the Add-ons tab of that service.
Add or associate add-ons with duration to the segmented service, just as you would for a non-segmented service.
![]() |
Once configured, these timed add-ons become available across all booking channels for that service.
Business Owners, Center Managers
Zenoti now automatically records excess cash amounts over the center-defined float as a deposit during automatic register closures. This ensures accurate cash tracking at the end of each day or shift, even when the register is closed without manual review. It also minimizes corrections and supports streamlined reconciliation.
If expected cash is less than or equal to float - No deposit
If expected cash is greater than float - Deposit = Expected – Float
How to use:
At the center level, click Configuration.
Navigate to POS > Register Management.
Switch on the Enable Automatic Register Closure toggle.
Switch on the Automatically deposit any cash above start-of-shift cash toggle.
Click Save.
For more information, refer to the Configure register to close automatically article.
Business Owners, Center Managers
Zenoti now supports tip payouts that exceed a stylist’s currently earned amount. This is useful in cases where tips from previous days remain uncollected.
To maintain control and accountability, such payouts require manager authorization. Only users with the appropriate role permission can approve these transactions.
This enhancement provides greater operational flexibility while ensuring secure and compliant handling of tip payouts.
Key Benefits:
Supports delayed or partial tip collections across days
Adds secure controls through manager login or PIN
Prevents unauthorized overpayments to stylists
How to use:
At the center level, click Configuration.
Navigate to POS > Register Management.
Switch on the Pay out stylists more tips than earned toggle.
To require a manager's login to approve the payout, switch on the Enforce manager authorization toggle.
Click Save.
When a stylist requests a tip payout that includes previously earned but unpaid tips, a Manager Authorization Required prompt appears. A manager must enter their credentials to approve the payout and proceed.
For more information, refer to the Allow Tip Payouts Above Earned Amounts in New Register article.
Business Owners, Center Managers
Purpose:
This update enables administrators to configure skip week options at the center level, allowing front-desk staff to move across weeks more efficiently in the redesigned Appointment Book. It provides flexibility for centers with different booking patterns while keeping the calendar experience simple and consistent.
Business scenario:
Centers vary in how far ahead they typically schedule appointments. While some book only a few weeks in advance, others frequently create repeat bookings several months out. Previously, skip week options in the Appointment Book were fixed, limiting calendar navigation and slowing down workflows for centers with longer booking intervals.
By making skip week options configurable, centers can align calendar navigation with their operational needs, helping staff quickly jump to relevant dates and manage bookings more efficiently.
How to use:
At the center level, go to Configuration.
Click on Appointments.
Scroll to the Interface section and expand Display.
Go to Configure Skip Weeks option to define up to three skip week intervals. You can select any value between 1 to 52 weeks.
![]() |
Note: For new centers, the default skip week options are +2, +3, and +4 weeks. If fewer than three values are configured, only the configured options will appear in the Appointment Book.
Module: EzPulse
We are excited to announce the release of new ezPulse metrics for Regis, expanding visibility across key operational and guest engagement areas. This update enhances ezPulse with deeper insights into service performance, time utilization, guest behavior, and rewards outcomes, empowering teams to make more confident, data-driven decisions.
Key benefits:
Improved understanding of service category performance, including sales percentage and service quantity
Clear visibility into actual service hours and average service times
Better tracking of walk-ins, reservations, and guest requests
Enhanced insights into rewards member additions and missed membership opportunities
Additional Resources
This section includes recently published patch release notes and a comprehensive up-to-date glossary for your reference.
Document type | Release date |
|---|---|
N/A |





