Release Notes - February 2022: Spa

The front-desk staff can manually reduce loyalty balance by adding negative points.

Zenoti's Appointment Book visual refresh is available across the Guest Profile tabs and the Booking Wizard.

Update guest’s preferred language from the Guest profile (General tab > Preferences). More information

Apply or remove a discount campaign at an item level when the campaign is applicable to all the items in an invoice.

Post cross-center redemption of gift cards as journal entries. More information

Post value of cancelled memberships based on value model.

You can now view all membership waivers in the Membership Waived Collection v2 report. The report comes with filters that let you slice your data to give you a true picture of waivers at your centers or organization. For instance, you can filter the report to view only those waivers where service credits were awarded, or those where service credits were not awarded. More information

Links from the Guest name, Membership name, and Invoice number columns let you dive deeper into the numbers.

A new report, Memberships Reduced Usage Report, gives details of guests who have not redeemed any benefits from their memberships in the last few days. More information

Businesses can restrict access to service providers or other employees from viewing guest details in the Appointment Book, Point of Sale and Zenoti Mobile.

Businesses can enable permission that allows service providers to collect payments and close invoices for their appointments on Zenoti Mobile.

Export price list of services associated with a center.

Access all reports from the Reports tab on the main ribbon. This is done for better accessibility and to avoid confusion.

Capture guests’ attention with campaigns in preferred languages enabled at the organization level. This helps your business increase brand value. More information

Read our help articles to learn about localization and how to set language preferences.

Control access of managers to employees’ job-related information using new permission.

Plus (+) symbol is allowed in category names to allow service names in category names.

Special character ‘/’ is allowed in package names

New email/text template, Packages Scheduled Payment Failed, to alert guests about scheduled package payment collection failures.

Customize domain name of outgoing business emails at organization and center levels. More information

Zenoti identifies the payment methods used in your Shopify-enabled e-commerce website. From this release, we support Klarna payment method. So, payments via Klarna are mapped to Zenoti payment types and you can identify such transactions. More information

Businesses can set a default tax group that will apply to all retail products sold at a center. To this end, we have introduced the Default tax group for retail products in the drop-down list on each Manage Center page. Additionally, we’ve added the Select Default Tax Group and Remove Tax Group options in bulk edit mode. More information

Search parameters are retained for Packages, Products, and Services searches. Also, from the details page, you can navigate back to the search results.