Release Notes - February 2022: Salon

Front-desk staff can change the expiration of a package from the Packages tab of guest profile. More information

Zenoti's Appointment Book visual refresh is available across the Guest Profile tabs and the Booking Wizard.

The front-desk staff can manually reduce loyalty balance by adding negative points.

Update guest’s preferred language from the Guest profile (General tab > Preferences). More information

Apply or remove a discount campaign at an item level when the campaign is applicable to all the items in an invoice.

For businesses with queue-based booking, guests can now use the new Queue app to check-in/add themselves to waitlist. With the new Queue app, guests can check-in for themselves, on behalf of someone else, or for a group, using their desktop or mobile phone. They can also find open salons and corresponding wait times near them, and even get stylist specific wait-times.

Front-desk staff can see a summary of clients awaiting services and those in progress, along with the estimated time and the time elapsed since the service began.

Front-desk staff now have a quicker way to access No-shows by clicking the No Show List.

Front-desk staff can add new or existing guests directly to the queue by clicking Walk-in.

With estimated wait time, front-desk staff can see how long it will take for a provider to become available.

Front-desk staff can change a guest's service by clicking its name, giving guests the ability to upgrade or change services while being served.

Businesses can choose whether a guest is required to enter a service when being added to queue.

As an admin, you can enable a setting that allows a guest to create a booking without selecting a service.

With estimated wait times, guests can check the wait time for stylists before selecting one.

The waitlist now shows guests their check-in status, the therapist they selected, and the estimated wait time.

Post cross-center redemption of gift cards as journal entries. More information

Post value of cancelled memberships based on value model.

Get a snapshot of a business’s performance on a daily and weekly basis using the new v2 report, Salon Summary. More information

This report is available only to salon businesses on the Reports v2 dashboard.

Export price list of services associated with a center.

Businesses can restrict access to service providers or other employees from viewing guest details in the Appointment Book, Point of Sale and Zenoti Mobile.

Businesses can enable permission that allows service providers to collect payments and close invoices for their appointments on Zenoti Mobile.

When guests purchase packages and memberships online, businesses can enable templates to send them the benefit details of the memberships/packages they bought.

Businesses can preview the configuration and design changes made to the CMA/Webstore application before making it live to their guests.

When a user visits your Webstore, Google Tag Manager tracks events using the enhanced data layer support. You can use the information from data layer for customized tracking and analysis in any web analytics tool, such as Google Analytics or Facebook Pixel.

Access all reports from the Reports tab on the main ribbon. This is done for better accessibility and to avoid confusion.

Capture guests’ attention with campaigns in preferred languages enabled at the organization level. This helps your business increase brand value. More information

Read our help articles to learn about localization and how to set language preferences.

Control access of managers to employees’ job-related information using new permission.

New email/text template, Packages Scheduled Payment Failed, to alert guests about scheduled package payment collection failures.

Plus (+) symbol is allowed in category names to allow service names in category names.

Special character ‘/’ is allowed in package names

Customize domain name of outgoing business emails at organization and center levels. More information

Search parameters are retained for Packages, Products, and Services searches. Also, from the details page, you can navigate back to the search results.

Zenoti identifies the payment methods used in your Shopify-enabled e-commerce website. From this release, we support Klarna payment method. So, payments via Klarna are mapped to Zenoti payment types and you can identify such transactions. More information

Businesses can set a default tax group that will apply to all retail products sold at a center. To this end, we have introduced the Default tax group for retail products in the drop-down list on each Manage Center page. Additionally, we’ve added the Select Default Tax Group and Remove Tax Group options in bulk edit mode. More information