Release Notes - March 2026 (DRAFT)
Caution
This is a work-in-progress draft. The final version will be published on the day of the release, and the Release Notes will remain open for reviews until the release date.
We’ve enhanced the structure of our release notes to better serve your needs. Updates are now categorized under clear headings based on Add-ons, Core Product, Product Edition, Personas, and Modules.
This new format ensures you can quickly find updates most relevant to your role, understand the value each change delivers, and seamlessly adopt new features or enhanced workflows.
This Release Notes contains the following sections:
Announcements: Key updates and important information related to the release.
New Features: Newly introduced functionalities designed to enhance the product experience.
Enhancements: Improvements made to existing features for better usability and performance. Categorized features as Core Product, Product Editions, and Add-ons.
Additional Resources: Links to supporting materials such as guides, training, and documentation. This also includes references to the release notes for the patches included in this update.
Icon | Description |
|---|---|
 | Automatic update for all users. |
 | Employee: Enhancements or features for employee and payroll. |
 | Admin: Features specifically enhanced for admin users who manage the system configuration, including user roles, permissions, and system integrations. |
 | Business Owner/Center Manager: Updates implemented for the business owners or managers who are responsible for overall business strategy, growth, and decision-making. |
 | Front Desk Operator/Service Provider: Features that enhance the usability for front-desk staff who handle appointments, customer queries, payments, and guest interactions. |
 | Guests: Improvements made for the end-users or customers of the business who interact with Zenoti through online booking systems, self-service kiosks, and branded mobile apps. |
Release Snapshot
The following table provides a consolidated list of new features, announcements, and updates included in this release. Use this section to quickly scan all major changes before exploring detailed descriptions in the following sections.
Type | New Feature/Enhancement |
|---|---|
Announcements |
|
Enhancements |
|
Announcements
Module: Lead Management
Module: AI Scribe
Enhancements
Core Product
Module: Appointments
Business Owners, Center Managers
Timed add-ons, including duration and price, can now be added to segmented services, bringing consistency with how add-ons work for non-segmented services. The add-on’s time and price are applied to the first servicing segment, following the same scaling rules as that segment.
Business scenario:
Previously, segmented services did not support add-ons with duration, limiting flexibility during booking and increasing manual effort for front-desk teams. This resulted in inconsistent behavior across booking channels and made it difficult to offer time-based enhancements for segmented services.
With this update, timed add-ons can now be added to segmented services in the same way as other services. The add-on duration and pricing are consistently tied to the first servicing segment, ensuring predictable scheduling, accurate scaling, and a smoother booking experience.
How to Use:
Navigate to Master Data and click on Services.
Select a segmented service from the list of services and go to the Add-ons tab of that service.
Add or associate add-ons with duration to the segmented service, just as you would for a non-segmented service.
 |
Once configured, these timed add-ons become available across all booking channels for that service.
Module: Booking Wizard
Module: Kiosk
Module: Inventory
Module: Integrations
Module: Gift Cards
Module: Reports
Module: ZIP
Administrators
Smarter, more flexible leave accruals - automatically aligned with employee tenure. You can now configure PTO accrual logic by tenure directly within a Leave Policy, enabling differentiated accruals as employees grow with the company - without changing or reassigning policies.
With this enhancement:
PTO accruals automatically adjust as an employee’s tenure changes
Employees remain on the same leave policy—no linking or delinking required
Policies are easier to manage, audit, and scale as your workforce grows
How it works
In Leave Policy > Accrual Logic, admins can now define accrual rules by tenure slabs (for example: 0–1 years, 1–3 years, 3+ years).
The system’s daily accrual scheduler automatically applies the correct accrual rate based on each employee’s current tenure.
Module: Fitness
Add-On Product
We have introduced spam call detection and management in HyperConnect Voice to give businesses smarter protection against robocalls and unwanted spam while maintaining full control over how calls are handled.
This enhancement leverages Twilio’s intelligent spam detection infrastructure to identify and flag suspected spam calls in real time.
How to use:
Launch HyperConnect.
Click Settings and navigate to the Voice tab.
Scroll to the Spam Call section and toggle the Enable the spam call feature setting.
Choose how spam calls should be handled:
Automatically block spam calls
Show a warning and allow the agent to decide
Click Save.
For more information, refer to the Spam Call Detection and Management in HyperConnect article.