How frequently is the data refreshed?
We automatically refresh the metrics in ezPulse every 2 to 4 hours. This applies to center and employee metrics as well as goals across the organization.
ezPulse Pro accounts: Managers/Leaders/Owners have the ability to use the refresh button on the dashboard and get data near real-time instead of the periodic refresh.
We recommend moving to the ezPulse Pro version if the real-time availability of metrics is important to you.