Private Notes
You can add a private note to a conversation. Private Notes help keep everyone up-to-date and are only visible to ezConnect users and customers/guests will never see these private notes.
100% Private: Visible to tagged staff member and not Guests
Enrich conversations: Add context and Guest information on any thread and tag relevant staff
Get notified: Never miss a conversation that needs your attention or help
Tag your co-worker
You can simply type a note or you can also @ mention a co-worker to pull them into a conversation or simply to notify them.
Filter the mentioned conversations
For more information on how to effectively use Private Notes in your salon or spa, check out our blog post.