Release Notes - September 02, 2025 (DRAFT)
Caution
You are viewing the draft version of the Patch Release Notes. This document is shared in advance to give you early visibility into upcoming enhancements. Please note that the content is still under review and may change before the final release. This document currently reflects only the updates that have been finalized. Additional items may be included over the next couple of weeks as they are completed and approved. You may notice changes in the final version.
The final Release Notes will be published on September 2, 2025, and will contain all remaining updates along with any newly added features.
We’ve enhanced the structure of our release notes to better serve your needs. Updates are now categorized under clear headings based on Add-ons, Core Product, Product Edition, Personas, and Modules.
This new format ensures you can quickly find updates most relevant to your role, understand the value each change delivers, and seamlessly adopt new features or enhanced workflows.
This Release Notes contains the following sections:
Announcements: Key updates and important information related to the release.
New Features: Newly introduced functionalities designed to enhance the product experience.
Enhancements: Improvements made to existing features for better usability and performance. Categorized features as Core Product, Product Editions, and Add-ons.
Additional Resources: Links to supporting materials such as guides, training, and documentation. This also includes references to the release notes for the patches included in this update.
Icons used in this document
Icon | Description |
|---|---|
 | Automatic update for all users. |
 | Employee: Enhancements or features for employee and payroll. |
 | Admin: Features specifically enhanced for admin users who manage the system configuration, including user roles, permissions, and system integrations. |
 | Business Owner/Center Manager: Updates implemented for the business owners or managers who are responsible for overall business strategy, growth, and decision-making. |
 | Front Desk Operator/Service Provider: Features that enhance the usability for front-desk staff who handle appointments, customer queries, payments, and guest interactions. |
 | Guests: Improvements made for the end-users or customers of the business who interact with Zenoti through online booking systems, self-service kiosks, and branded mobile apps. |
Enhancements
Core Product
Module: Zenoti Mobile
Track commissionable revenue in real time with MyZen Service Providers
Employees can now view commissionable revenue, the actual amount used to calculate commissions, directly within Performance tab in MyZen. This ensures the number seen in the app aligns with payroll calculations, helping employees and managers avoid confusion and disputes.
Business Scenario: A stylist finishes a shift and checks the MyZen app. On the Performance tab, they now see their commissionable revenue, the actual earnings eligible for commission. They can filter results by day, week, or custom range to clearly track their progress toward pay-period goals. In the past, stylists only saw Service Sales, which included non-commissionable amounts such as shop costs and free services. This often led to confusion and made it difficult to track actual commissionable earnings. With this enhancement, stylists have a clear and reliable view of their performance, helping them stay motivated and focused on their goals.
How to Use:
Navigate to MyZen > Performance.
View your Commissionable Revenue based on completed, eligible services.
Use filters to check revenue over a day, week, or custom date range.
Track your performance and earnings consistently throughout the pay period.
Note
This feature is enabled by default.
Product Edition
Module: Marketing
Create target segments for guests with memberships that have not started Business Owners, Marketing Teams
You can now create target segments, based on memberships with the ‘Not started’ status. These target segments help you identify and engage guests who purchased a membership but have not yet used it.
Key benefits:
Focus on unused memberships: Identify guests who purchased a membership but have not started using it.
Encourage early usage: Take proactive steps to help guests start using their benefits sooner.
Prevent churn: Reduce the risk of non-renewal by engaging guests before they drop off.
Boost revenue: Re-engage guests with offers or reminders that unlock upsell and cross-sell opportunities.
Increase Lifetime Value (LTV): Improve the chances of continued usage and renewal when guests begin early.
Note
This feature is enabled by default.