Zenoti Mobile: Front-Desk Operations

Everything that you need to know to get started with the Zenoti Mobile Application as a front-desk staff

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111 articles in this collection
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Introduction to Zenoti Mobile

Zenoti Mobile V2: Handbook

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Zenoti Mobile V2: Explore the New Appointment Book

Get a sneak peek of the new changes on Appointment Book.
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Zenoti Mobile: An Overview

Useful links to help you install and understand the features available in Zenoti Mobile Application
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Install the Zenoti Mobile App

Learn how to install the Zenoti Mobile App on a device
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Zenoti Mobile Apps and Supported Devices

Device compatibility or device support matrix of Zenoti Mobile Apps
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Transition to Zenoti Mobile

Feature comparison between Employee Productivity App and Zenoti Mobile to help your transition
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Transition from Zenoti Mobile to Zenoti Mobile V2

Feature comparison between Zenoti Mobile and Zenoti Mobile V2 to help you transition smoothly from one version to another.
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Zenoti Mobile V2: Explore the New Point of Sale (POS)

Learn about the new and enhanced Point of Sale (POS) on Zenoti Mobile V2.
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Zenoti Mobile V2: Mirror Mode

Learn how to activate and use mirror mode on Zenoti Mobile V2.
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Zenoti Mobile: Change Password

Learn how to change your password
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Zenoti Mobile V2: Explore New Context Menu

Let's take a look at different options available in the new context menu on Zenoti Mobile V2.
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Zenoti Mobile: Change Your Center

Learn how to change center on the Zenoti Mobile app.
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Zenoti Mobile: Supported Features

Learn about the features of Appointment Book, Point of Sale, and Guest Profile that are available in Zenoti Mobile
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Zenoti Mobile: Explore Features – Front-Desk Staff

Learn about the different tabs that appear when you log in to Zenoti Mobile
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Zenoti Mobile: Supported Features in Appointment Book

List of features and actions available in Appointments menu of Zenoti mobile
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Zenoti Mobile: Introduction to Digital Forms

Learn about different digital forms available in Zenoti Mobile
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Zenoti Mobile: Log in to Zenoti Mobile

Learn how to log in to the Zenoti Mobile application.
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Zenoti Mobile V2: Log in to Zenoti Mobile

Learn how to log in to Zenoti Mobile application.
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Zenoti Mobile: Supported Features in Point of Sale (POS)

List of features that are supported in Point of Sale (POS) of the Zenoti Mobile
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Manage your Appointments

Zenoti Mobile V2: Initiate Cashback in Point of Sale

Learn how to initiate cashback in the point of sale on Zenoti Mobile.
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Updated over a week ago

Zenoti Mobile: Modify Service Segments

Learn how to modify service segments in an appointment on Zenoti Mobile.
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Zenoti Mobile V2: View Invoice Logs in Point of Sale

Learn how to view invoice logs in Point of Sale on Zenoti Mobile V2.
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Zenoti Mobile: Add a New Appointment

Learn how to use Zenoti Mobile to create or book a new appointment
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Zenoti Mobile V2: Sell Offer Packages

Learn how to sell offer packages in the point of sale on Zenoti Mobile.
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Zenoti Mobile V2: Swap Services in Point of Sale

Learn how to swap services in the point of sale on Zenoti Mobile.
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Zenoti Mobile: Create a New Guest Profile

Learn how to create a new guest profile and fill all the fields.
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Zenoti Mobile: Select an Add-on for a Service

Learn about add-ons and how you can add it to an appointment with service
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Zenoti Mobile V2: Book an Appointment

Learn how to book an appointment on Zenoti Mobile V2 using the booking wizard.
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Zenoti Mobile: Add a New Service to an Existing Appointment

Learn how to add another service to an already selected service in an appointment
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Zenoti Mobile: Book a Surprise Visit

Learn what is a Surprise Visit and how to book a Surprise visit for a guest
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Zenoti Mobile: Book a Group Appointment

Learn to book a group appointment for guests using Zenoti Mobile
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Zenoti Mobile: Book Virtual Appointments

Learn how to book virtual appointments for your guest from Zenoti Mobile
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Zenoti Mobile: View Appointments

Learn how to view appointments when using Zenoti Mobile
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Zenoti Mobile: List View

Learn how to access and perform actions in the List view
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Zenoti Mobile: Access the Calendar View

Learn how to access the Calendar view in Zenoti
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Zenoti Mobile: Actions Using the Calendar View

Learn the actions you can perform in the Calendar view
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Zenoti Mobile: View Virtual Appointments

Learn how to filter and view virtual appointments booked in Zenoti Mobile
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Zenoti Mobile: Edit Forms

Learn how to edit the guest or service forms
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Zenoti Mobile: Manage Guest Details

Learn how you can view and edit guest details on Zenoti Mobile
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Zenoti Mobile: View or Add Appointment Notes

Learn how to add notes related to an appointment in the Appointment Details screen
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Zenoti Mobile: Add Guest Notes

Learn how to create different guest notes that appear as alerts to help your business deliver a good experience to the guests
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Zenoti Mobile: Modify an Appointment

Learn how to modify an existing appointment in Zenoti Mobile
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Zenoti Mobile: Color Codes for the Provider Type

Learn what each color code indicates about a provider type for a booked appointment
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Zenoti Mobile: Optimize Service Duration

Learn how to optimize service time when multiple services are booked against a single provider
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Zenoti Mobile: Configure Block out time for a Provider

Learn how the front desk with appropriate permission can add block out time for a provider
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Zenoti Mobile: Provider's Block Out Time

Gives a view of provider's block out time on Zenoti Mobile
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Zenoti Mobile: Change Appointment Status

Step-by-step instructions to change the status of an appointment
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Zenoti Mobile: Add Products Consumption for a Service

Learn how a provider can add and track the products quantity consumed for a service
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Zenoti Mobile: Mark the Start or End of a Service

Learn how you can track the time you spend on a service or undo an appointment status if required
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Zenoti Mobile: Take Payment for the Service

Learn how to collect payments from the guest for the service appointment
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Zenoti Mobile V2: Take Cash, Check, and Custom Payments

Learn how to take cash, check, and custom payments in the new POS on Zenoti Mobile V2
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Zenoti Mobile V2: Take Credit Card Payment

Learn how to take credit card payments in the new Point of Sale (POS) on Zenoti Mobile V2.
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Zenoti Mobile V2: Other Payment Modes

Learn how to collect payments through other modes in Zenoti Mobile V2.
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Zenoti Mobile V2: Delete Payments

Learn how to delete payments in the new point of sale on Zenoti Mobile V2.
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Zenoti Mobile: Collect Payment for a Group Appointment

Learn how to collect payment for the guests in a group appointment
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Zenoti Mobile: Split Tips

Learn how you as a front-desk staff can split tips during guest checkout
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Zenoti Mobile V2: Split Commissions

Learn how to split commissions between employees on Zenoti Mobile V2.
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Zenoti Mobile: Process Offline Card Payments

Learn how to collect payments using debit or credit cards if your center does not have an integrated payment gateway configured
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Zenoti Mobile V2: Apply Membership and Package Benefits

Learn how to apply package and membership benefits to an invoice on Zenoti Mobile V2.
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Zenoti Mobile V2: Apply Campaign

Learn how to apply a campaign on an invoice in Zenoti Mobile V2.
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Zenoti Mobile V2: Apply Custom Discount

Learn how to apply a custom discount to an invoice in Zenoti Mobile V2.
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Zenoti Mobile: Manage Guest Forms

Learn how to access the Guest forms and make sure the required details are filled
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Sell and Refund Retail Items

Zenoti Mobile: Sell and Refund Retail Items

Learn how to sell or refund retail items in Zenoti Mobile
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Zenoti Mobile: Sell a Product from POS

Learn how you can sell retail items to a guest in Zenoti Mobile
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Zenoti Mobile: Sell a Retail Item During Checkout

Learn how to sell retail items to a guest while collecting the payment for the service in Zenoti Mobile
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Zenoti Mobile V2: Add to Invoice

Learn how to add products, services, memberships, packages to an invoice on Zenoti Mobile V2.
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Zenoti Mobile V2: Edit Items Added to Invoice

Learn how to edit items added to the invoice on POS in Zenoti Mobile V2.
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Zenoti Mobile: Refund a Service

Learn how you can refund a service for a guest by using Zenoti Mobile
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Zenoti Mobile: Refund an Item

Learn how you can refund an item for a guest by using Zenoti Mobile
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Zenoti Mobile V2: Refund an Invoice

Learn how to refund an invoice in the new Point of Sale (POS) on Zenoti Mobile V2.
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Updated over a week ago

Zenoti Mobile V2: Print GST Receipts

Learn which printers you can use to print GST-compliant receipts on ZMA V2.
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Updated over a week ago

Zenoti Mobile V2: Auto Pay

Learn how you can use Auto Pay to collect payments in Zenoti Mobile V2.
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Updated over a week ago