Zenoti Analytics Express

Zenoti Analytics: Basic Overview Dashboards

Written by Urmilla Chandran
Updated over a week ago

Logic Repository for Analytics

Learn about the exact definition of KPIs and how to create custom reports - useful for both, Analytics Plus and Analytics Express users

Written by Urmilla Chandran
Updated over a week ago

KPI Dashboard

List of KPIs that Zenoti Analytics supports

Written by Urmilla Chandran
Updated over a week ago

Analytics Dashboard Views and Subscriptions

Learn how to create views and set up email subscriptions for them

Written by Vinay Antony Payyapilly
Updated over a week ago

Snapshot of Health of Business Dashboard

Written by Vinay Antony Payyapilly
Updated over a week ago

Performance Review of Providers Dashboard

Written by Vinay Antony Payyapilly
Updated over a week ago

Provider Utilization Dashboard

Written by Vinay Antony Payyapilly
Updated over a week ago

Self Service Dashboard

Written by Vinay Antony Payyapilly
Updated over a week ago

Guest Satisfaction Dashboard

Written by Vinay Antony Payyapilly
Updated over a week ago

Analytics Express: Overview

Links to all dashboards - Appointment, Traffic, Services, Retention, Sales, Marketing, and Feedback

Written by Urmilla Chandran
Updated over a week ago

Analytics Express: Appointment Analysis Dashboards

Written by Urmilla Chandran
Updated over a week ago

Appointment Analysis: Appointments

View details of appointments such as number of appointments based on appointment status, service sub category and more

Written by Urmilla Chandran
Updated over a week ago

Appointment Analysis: Appointment Time

Learn about your guests preferences such as days of the week or time of the day that is preferable, and preferences of female vs male guests

Written by Urmilla Chandran
Updated over a week ago

Appointment Analysis: Booking Time

Learn about preferred booking slots by day of the week and also about preferences of male vs female guests

Written by Urmilla Chandran
Updated over a week ago

Appointment Analysis: Booking Day vs Appointment Day

Refer to this dashboard to understand on which days customers advance book their appointments for which preferred days

Written by Vinay Antony Payyapilly
Updated over a week ago

Appointment Analysis: Time Taken

Learn about the time difference between the booked time and appointment times, and the average wait time after check-in

Written by Urmilla Chandran
Updated over a week ago

Appointment Analysis: Summary

Dig into details of when exactly an appointment was advance booked or if it was a walk-in

Written by Urmilla Chandran
Updated over a week ago

Analytics Express: Traffic Analysis Dashboards

Written by Urmilla Chandran
Updated over a week ago

Traffic Analysis: Traffic (Overall)

Learn about aspects of footfall into your business - compared over a time period, by state, and by the centers attracting higher traffic

Written by Urmilla Chandran
Updated over a week ago

Traffic Analysis: Traffic by New/Existing Guests

Analyze the footfall in your business for new vs existing guests based on gender and by month and year

Written by Urmilla Chandran
Updated over a week ago

Traffic Analysis: Traffic by Invoice Source

Learn about the source of your bookings such as Zenoti Web, Online, Mobile App, Imports, and this data split by gender and by month-year

Written by Urmilla Chandran
Updated over a week ago

Traffic Analysis: Traffic by Item

Learn about the items you sold to guests and the categories the items belonged to

Written by Urmilla Chandran
Updated over a week ago

Traffic Analysis: Guest Traffic by Geography

View details of guests or visits to your business based on the state or city

Written by Urmilla Chandran
Updated over a week ago

Analytics Express: Service Analysis Dashboards​

Written by Urmilla Chandran
Updated over a week ago

Service Analysis: Service Sales and Count

Use this dashboard to understand how your services are performing - both, by sale value and by count

Written by Urmilla Chandran
Updated over a week ago

Service Analysis: Service by Category

Get insights in service sales numbers and service count (number of services sold) by service category in a given time frame

Written by Urmilla Chandran
Updated over a week ago

Service Analysis: Service Per Invoice

Refer to this dashboard to know the average number of services you sold per invoice

Written by Urmilla Chandran
Updated over a week ago

Service Analysis: Average Invoice Value

Refer to this dashboard to know the average value of your invoices

Written by Urmilla Chandran
Updated over a week ago

Analytics Express: Retention Analysis Dashboards

Written by Urmilla Chandran
Updated over a week ago

Retention Analysis: Retention Percentage (Retention%)

Refer to this dashboard to understand how soon customers return to you after coming in for their first visit

Written by Urmilla Chandran
Updated over a week ago

Retention Analysis: Retention by Employee

Use this dashboard to view details of each employee’s performance with regard to retention

Written by Urmilla Chandran
Updated over a week ago

Retention Analysis: Lost Customers

Refer to this dashboard to understand how many guests you lost by employee and by service based on a retention period

Written by Urmilla Chandran
Updated over a week ago

Retention Analysis: Guest Spend

Refer to this dashboard to understand guest retention by average spend - details are shown by gender and by year

Written by Urmilla Chandran
Updated over a week ago

Retention Analysis: Service Volume

Refer to this dashboard to understand guest retention by service volume - details are shown by retained vs not retained guests

Written by Urmilla Chandran
Updated over a week ago

Analytics Express: Marketing Analysis Dashboards

Use analytics around the key metric of campaign redemptions

Written by Urmilla Chandran
Updated over a week ago

Marketing Analysis: Campaign Redemptions - Count

Refer to these dashboards to know how many campaigns guests have redeemed in a time frame

Written by Urmilla Chandran
Updated over a week ago

Marketing Analysis: Campaign Redemptions - Value

Written by Urmilla Chandran
Updated over a week ago

Marketing Analysis: Campaign Redemptions - Service

Refer to these dashboards to know the services guests have redeemed as part of campaigns in a selected time frame

Written by Urmilla Chandran
Updated over a week ago

Marketing Analysis: Campaign Redemptions - Product

Refer to these dashboards to know the products that guests redeemed as part of campaigns in a selected time frame

Written by Urmilla Chandran
Updated over a week ago

Marketing Analysis: Campaign Redemptions - Member Status/Spend Category

Refer to these dashboards to know how many members and non members redeemed campaigns and the spend categories they belonged to

Written by Urmilla Chandran
Updated over a week ago

Marketing Analysis: Campaign Redemptions - Customer Type/Gender

Refer to these dashboards to know how many members and non members redeemed campaigns and their details by gender, in a selected time frame

Written by Urmilla Chandran
Updated over a week ago

Marketing Analysis: Campaign Effectiveness

Use this dashboard to understand how many guests used your campaigns and offers, the conversion rate of your campaigns and more

Written by Urmilla Chandran
Updated over a week ago

Analytics Express: Sales Analysis Dashboards

Written by Urmilla Chandran
Updated over a week ago

Sales Analysis: Sales (Overall)

Refer to this dashboard to get a sense of your sales numbers by month-year, by center, and by state (for the US only)

Written by Urmilla Chandran
Updated over a week ago

Sales Analysis: Sales by New/Existing Guests

View this dashboard for insights on sales numbers for new and existing guests

Written by Urmilla Chandran
Updated over a week ago

Sales Analysis: Sales by Invoice Source

Learn about the source of your invoices such as Zenoti Web, Mobile App, or Imported from other databases

Written by Urmilla Chandran
Updated over a week ago

Sales Analysis: Sales by Item

Learn about the sales value by item type such as sale of services, products, memberships, packages, gift cards, prepaid cards and refunds

Written by Urmilla Chandran
Updated over a week ago

Sales Analysis: Guest Sales by Geography

Get insights into sales numbers based on the state or city where your business is located

Written by Urmilla Chandran
Updated over a week ago

Analytics Express: Feedback Analysis Dashboards

Learn about the different charts in the Feedback Analysis dashboard with the core metric - Average Feedback

Written by Urmilla Chandran
Updated over a week ago

Feedback Analysis: Total Invoices with Feedback and Percentage of Total Invoices with Feedback

Written by Urmilla Chandran
Updated over a week ago

Feedback Analysis: Feedback Averages

Written by Urmilla Chandran
Updated over a week ago

Feedback Analysis: Feedback Rating by Center

Written by Urmilla Chandran
Updated over a week ago

Feedback Analysis: Feedback Rating by Month

Written by Urmilla Chandran
Updated over a week ago

Feedback Analysis: Not Recommended by Center

Written by Urmilla Chandran
Updated over a week ago

Feedback Analysis: Not Recommended by Month

Written by Urmilla Chandran
Updated over a week ago

Mapping old dashboards to new Analytics Express dashboards

Written by Vinay Antony Payyapilly
Updated over a week ago

Data Sources: Overview

Refer to links to all data models that Zenoti Analytics supports

Written by Urmilla Chandran
Updated today

Zenoti Analytics: Appointments Data Model

Learn about the data source for appointments

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Appointment Segments Data Model

Learn about the data source for appointment segments

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Redo Appointments Data Model

Learn about the data source for redo appointments

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Campaign Discounts Data Model

Learn about the data model for Campaign Discounts

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Gift Card and Prepaid Card Liability Data Model

Learn about the Gift Card and Prepaid Card Liability data model

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Turnaways Data Model

Learn about the data source for turnaways

Written by Urmilla Chandran
Updated over a week ago

Zenoti Analytics: Opportunities Data Model

Written by Urmilla Chandran
Updated over a week ago

Zenoti Analytics: Petty Cash Data Model

Learn about the data source for petty cash

Written by Vinay Antony Payyapilly
Updated today

Zenoti Analytics: Sales Data Model

Written by Urmilla Chandran
Updated over a week ago

Zenoti Analytics: Collections Data Model

Learn about the data source for collections

Written by Urmilla Chandran
Updated over a week ago

Zenoti Analytics: Package Liability Data Model

Learn about the data source for package liability

Written by Urmilla Chandran
Updated over a week ago

Zenoti Analytics: Memberships Data Model

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Employee Salary Data Model

Learn about the Employee Salary data model

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Employee Hourly Pay Data Model

Learn about the Employee Payroll data source

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Employee Commission Data Model

Learn about the Employee Commission data source

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Employee Schedule Data Model

Learn about the data source for employee schedule

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Tips and SSG Data Model

Learn about the data source for Tips and Support Staff Gratuity (SSG)

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Issues Data Model

Learn about the data source for Issues

Written by Urmilla Chandran
Updated over a week ago

Zenoti Analytics: Loyalty Points Liability Data Model

Written by Vinay Antony Payyapilly
Updated over a week ago

Zenoti Analytics: Registrations Data Model

Written by Vinay Antony Payyapilly
Updated over a week ago