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Zenoti Analytics Express
Zenoti Analytics Express
Everything you need to know about Analytics Express
77 articles in this collection
Written by
Urmilla Chandran
and
Vinay Antony Payyapilly
Get Started
Zenoti Analytics: Basic Overview Dashboards
Written by
Urmilla Chandran
Updated over a week ago
Logic Repository for Analytics
Learn about the exact definition of KPIs and how to create custom reports - useful for both, Analytics Plus and Analytics Express users
Written by
Urmilla Chandran
Updated over a week ago
KPI Dashboard
List of KPIs that Zenoti Analytics supports
Written by
Urmilla Chandran
Updated over a week ago
Analytics Express
Analytics Dashboard Views and Subscriptions
Learn how to create views and set up email subscriptions for them
Written by
Vinay Antony Payyapilly
Updated over a week ago
Snapshot of Health of Business Dashboard
Written by
Vinay Antony Payyapilly
Updated over a week ago
Performance Review of Providers Dashboard
Written by
Vinay Antony Payyapilly
Updated over a week ago
Provider Utilization Dashboard
Written by
Vinay Antony Payyapilly
Updated over a week ago
Self Service Dashboard
Written by
Vinay Antony Payyapilly
Updated over a week ago
Guest Satisfaction Dashboard
Written by
Vinay Antony Payyapilly
Updated over a week ago
Analytics Express: Overview
Links to all dashboards - Appointment, Traffic, Services, Retention, Sales, Marketing, and Feedback
Written by
Urmilla Chandran
Updated over a week ago
Analytics Express: Appointment Analysis Dashboards
Written by
Urmilla Chandran
Updated over a week ago
Appointment Analysis: Appointments
View details of appointments such as number of appointments based on appointment status, service sub category and more
Written by
Urmilla Chandran
Updated over a week ago
Appointment Analysis: Appointment Time
Learn about your guests preferences such as days of the week or time of the day that is preferable, and preferences of female vs male guests
Written by
Urmilla Chandran
Updated over a week ago
Appointment Analysis: Booking Time
Learn about preferred booking slots by day of the week and also about preferences of male vs female guests
Written by
Urmilla Chandran
Updated over a week ago
Appointment Analysis: Booking Day vs Appointment Day
Refer to this dashboard to understand on which days customers advance book their appointments for which preferred days
Written by
Vinay Antony Payyapilly
Updated over a week ago
Appointment Analysis: Time Taken
Learn about the time difference between the booked time and appointment times, and the average wait time after check-in
Written by
Urmilla Chandran
Updated over a week ago
Appointment Analysis: Summary
Dig into details of when exactly an appointment was advance booked or if it was a walk-in
Written by
Urmilla Chandran
Updated over a week ago
Analytics Express: Traffic Analysis Dashboards
Written by
Urmilla Chandran
Updated over a week ago
Traffic Analysis: Traffic (Overall)
Learn about aspects of footfall into your business - compared over a time period, by state, and by the centers attracting higher traffic
Written by
Urmilla Chandran
Updated over a week ago
Traffic Analysis: Traffic by New/Existing Guests
Analyze the footfall in your business for new vs existing guests based on gender and by month and year
Written by
Urmilla Chandran
Updated over a week ago
Traffic Analysis: Traffic by Invoice Source
Learn about the source of your bookings such as Zenoti Web, Online, Mobile App, Imports, and this data split by gender and by month-year
Written by
Urmilla Chandran
Updated over a week ago
Traffic Analysis: Traffic by Item
Learn about the items you sold to guests and the categories the items belonged to
Written by
Urmilla Chandran
Updated over a week ago
Traffic Analysis: Guest Traffic by Geography
View details of guests or visits to your business based on the state or city
Written by
Urmilla Chandran
Updated over a week ago
Analytics Express: Service Analysis Dashboards​
Written by
Urmilla Chandran
Updated over a week ago
Service Analysis: Service Sales and Count
Use this dashboard to understand how your services are performing - both, by sale value and by count
Written by
Urmilla Chandran
Updated over a week ago
Service Analysis: Service by Category
Get insights in service sales numbers and service count (number of services sold) by service category in a given time frame
Written by
Urmilla Chandran
Updated over a week ago
Service Analysis: Service Per Invoice
Refer to this dashboard to know the average number of services you sold per invoice
Written by
Urmilla Chandran
Updated over a week ago
Service Analysis: Average Invoice Value
Refer to this dashboard to know the average value of your invoices
Written by
Urmilla Chandran
Updated over a week ago
Analytics Express: Retention Analysis Dashboards
Written by
Urmilla Chandran
Updated over a week ago
Retention Analysis: Retention Percentage (Retention%)
Refer to this dashboard to understand how soon customers return to you after coming in for their first visit
Written by
Urmilla Chandran
Updated over a week ago
Retention Analysis: Retention by Employee
Use this dashboard to view details of each employee’s performance with regard to retention
Written by
Urmilla Chandran
Updated over a week ago
Retention Analysis: Lost Customers
Refer to this dashboard to understand how many guests you lost by employee and by service based on a retention period
Written by
Urmilla Chandran
Updated over a week ago
Retention Analysis: Guest Spend
Refer to this dashboard to understand guest retention by average spend - details are shown by gender and by year
Written by
Urmilla Chandran
Updated over a week ago
Retention Analysis: Service Volume
Refer to this dashboard to understand guest retention by service volume - details are shown by retained vs not retained guests
Written by
Urmilla Chandran
Updated over a week ago
Analytics Express: Marketing Analysis Dashboards
Use analytics around the key metric of campaign redemptions
Written by
Urmilla Chandran
Updated over a week ago
Marketing Analysis: Campaign Redemptions - Count
Refer to these dashboards to know how many campaigns guests have redeemed in a time frame
Written by
Urmilla Chandran
Updated over a week ago
Marketing Analysis: Campaign Redemptions - Value
Written by
Urmilla Chandran
Updated over a week ago
Marketing Analysis: Campaign Redemptions - Service
Refer to these dashboards to know the services guests have redeemed as part of campaigns in a selected time frame
Written by
Urmilla Chandran
Updated over a week ago
Marketing Analysis: Campaign Redemptions - Product
Refer to these dashboards to know the products that guests redeemed as part of campaigns in a selected time frame
Written by
Urmilla Chandran
Updated over a week ago
Marketing Analysis: Campaign Redemptions - Member Status/Spend Category
Refer to these dashboards to know how many members and non members redeemed campaigns and the spend categories they belonged to
Written by
Urmilla Chandran
Updated over a week ago
Marketing Analysis: Campaign Redemptions - Customer Type/Gender
Refer to these dashboards to know how many members and non members redeemed campaigns and their details by gender, in a selected time frame
Written by
Urmilla Chandran
Updated over a week ago
Marketing Analysis: Campaign Effectiveness
Use this dashboard to understand how many guests used your campaigns and offers, the conversion rate of your campaigns and more
Written by
Urmilla Chandran
Updated over a week ago
Analytics Express: Sales Analysis Dashboards
Written by
Urmilla Chandran
Updated over a week ago
Sales Analysis: Sales (Overall)
Refer to this dashboard to get a sense of your sales numbers by month-year, by center, and by state (for the US only)
Written by
Urmilla Chandran
Updated over a week ago
Sales Analysis: Sales by New/Existing Guests
View this dashboard for insights on sales numbers for new and existing guests
Written by
Urmilla Chandran
Updated over a week ago
Sales Analysis: Sales by Invoice Source
Learn about the source of your invoices such as Zenoti Web, Mobile App, or Imported from other databases
Written by
Urmilla Chandran
Updated over a week ago
Sales Analysis: Sales by Item
Learn about the sales value by item type such as sale of services, products, memberships, packages, gift cards, prepaid cards and refunds
Written by
Urmilla Chandran
Updated over a week ago
Sales Analysis: Guest Sales by Geography
Get insights into sales numbers based on the state or city where your business is located
Written by
Urmilla Chandran
Updated over a week ago
Analytics Express: Feedback Analysis Dashboards
Learn about the different charts in the Feedback Analysis dashboard with the core metric - Average Feedback
Written by
Urmilla Chandran
Updated over a week ago
Feedback Analysis: Total Invoices with Feedback and Percentage of Total Invoices with Feedback
Written by
Urmilla Chandran
Updated over a week ago
Feedback Analysis: Feedback Averages
Written by
Urmilla Chandran
Updated over a week ago
Feedback Analysis: Feedback Rating by Center
Written by
Urmilla Chandran
Updated over a week ago
Feedback Analysis: Feedback Rating by Month
Written by
Urmilla Chandran
Updated over a week ago
Feedback Analysis: Not Recommended by Center
Written by
Urmilla Chandran
Updated over a week ago
Feedback Analysis: Not Recommended by Month
Written by
Urmilla Chandran
Updated over a week ago
Mapping old dashboards to new Analytics Express dashboards
Written by
Vinay Antony Payyapilly
Updated over a week ago
Data Sources
Data Sources: Overview
Refer to links to all data models that Zenoti Analytics supports
Written by
Urmilla Chandran
Updated over a week ago
Zenoti Analytics: Appointments Data Model
Learn about the data source for appointments
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Appointment Segments Data Model
Learn about the data source for appointment segments
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Redo Appointments Data Model
Learn about the data source for redo appointments
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Campaign Discounts Data Model
Learn about the data model for Campaign Discounts
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Gift Card and Prepaid Card Liability Data Model
Learn about the Gift Card and Prepaid Card Liability data model
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Turnaways Data Model
Learn about the data source for turnaways
Written by
Urmilla Chandran
Updated over a week ago
Zenoti Analytics: Opportunities Data Model
Written by
Urmilla Chandran
Updated over a week ago
Zenoti Analytics: Petty Cash Balance Data Model
Written by
Urmilla Chandran
Updated over a week ago
Zenoti Analytics: Sales Data Model
Written by
Urmilla Chandran
Updated over a week ago
Zenoti Analytics: Collections Data Model
Learn about the data source for collections
Written by
Urmilla Chandran
Updated over a week ago
Zenoti Analytics: Package Liability Data Model
Learn about the data source for package liability
Written by
Urmilla Chandran
Updated over a week ago
Zenoti Analytics: Memberships Data Model
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Employee Salary Data Model
Learn about the Employee Salary data model
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Employee Hourly Pay Data Model
Learn about the Employee Payroll data source
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Employee Commission Data Model
Learn about the Employee Commission data source
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Employee Schedule Data Model
Learn about the data source for employee schedule
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Tips and SSG Data Model
Learn about the data source for Tips and Support Staff Gratuity (SSG)
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Issues Data Model
Learn about the data source for Issues
Written by
Urmilla Chandran
Updated over a week ago
Zenoti Analytics: Loyalty Points Liability Data Model
Written by
Vinay Antony Payyapilly
Updated over a week ago
Zenoti Analytics: Registrations Data Model
Written by
Vinay Antony Payyapilly
Updated over a week ago