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Zenoti Payments
Zenoti Payments
Information to help you set up Zenoti Payments and accept card transactions in-store and online
87 articles in this collection
Written by
Sagar Garuda,
Abhay Anumula,
and
Mariam Shareef
General
Articles for Stripe Payment Processor (Table of Contents)
Check the list of articles for the payment processor Stripe
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Overview
An overview of the steps involved in setting up Zenoti Payments
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Country-wise Documents List
View a list of supported countries, and required documents to set up a Zenoti Payments account
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Prerequisites and Verification Process
Check the prerequisite for configuring Zenoti Payments and the verification process after you submit your documents
Written by
Abhay Anumula
Updated over a week ago
Configure Zenoti Payments
Learn the steps to configure Zenoti Payments for your business
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Enter Business Details
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Enter Personal (UBO) Details
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Enter Payout Bank Details
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Enter Store Information
Learn how you can fill up your store details while setting up Zenoti Payments
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Configure Payment Options
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Configure Transaction Types
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Add Terminals
Written by
Abhay Anumula
Updated over a week ago
Manage Zenoti Payments
Learn how you can manage Zenoti Payments and its settings
Written by
Abhay Anumula
Updated over a week ago
Associate a New Center to an Existing Zenoti Payments Account
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Change Transaction Types
Learn how you can change the transaction types for Zenoti Payments
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Change Payment Options
Learn how you can configure the payments options for Zenoti Payments
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Edit or Add more Terminals
Learn how you can add/edit terminals to collect payments on Zenoti Payments
Written by
Abhay Anumula
Updated over a week ago
Verifone e285: Connect the Card Reader to your Network
Learn how you can enable the WiFi on the card reader Verifone e285
Written by
Abhay Anumula
Updated over a week ago
Verifone V400m: Connect the Card Reader to your Network
Learn how you can enable the WiFi on the card reader Verifone V400m
Written by
Abhay Anumula
Updated over a week ago
Verifone P400 Plus: Connect the Card Reader to your Network
Learn how you can enable WiFi and connect the Verifone P400 Plus to the Internet
Written by
Abhay Anumula
Updated over a week ago
Verifone P400 Plus: Switch to a Different WiFi Network
Learn how you can disconnect your card reader from an existing WiFi network and connect to a new network
Written by
Abhay Anumula
Updated over a week ago
Verifone P400 Plus: Use the Ethernet Cable to Connect to the Internet
Learn how you can connect to the P400 Plus to the Internet using the Ethernet cable
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Boarding the Card Readers
Learn how you can Board the terminal (device) once it is connected to WiFi network
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Add Verifone V400m as a Terminal
Zenoti Payments: Add Verifone V400m as a Terminal
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Add Verifone P400 Plus as a Terminal in Zenoti
Learn how you can add the Verifone P400 Plus as a terminal on Zenoti and use it for card transactions
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Add Verifone e285 as a Terminal
Learn how you can add the Verifone e285 as a terminal on Zenoti and use it for card transactions
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Add Verifone e285p as a Terminal
Learn how you can add the Verifone e285p as a terminal on Zenoti and use it for card transactions
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Add Verifone e285p as a Terminal
Learn how you can add the Verifone e285p as a terminal on Zenoti and use it for card transactions
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Enable AVS Check for Newly Added Cards
Learn more about AVS validation how you can enable it
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Automatic Updation of Card Details
Learn more about the auto-update feature of Zenoti Payments
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: How do you enable Transactions for HSA and FSA Cards?
Learn how you can use the HSA and FSA cards on Zenoti Payments
Written by
Abhay Anumula
Updated over a week ago
Purchase the Required Hardware for Zenoti Web and Mobile
Learn about purchasing the required hardware for Zenoti Web, Mobile and also Kiosk
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Switch between Saved Cards for Future Payments
Learn how you can change the card on file (COF) for future membership payments
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Provide Consent for the 1099-K Form and Download the form
Learn how you can access the 1099K form, provide consent and download it
Written by
Abhay Anumula
Updated over a week ago
POSzle Pack Setup
Install Zenoti Mobile POS on an iPad
Learn how to install Zenoti Mobile POS on an iPad
Written by
Sagar Garuda
Updated over a week ago
Pair your Star TSP or Miura Printer to your iPad
Learn how to pair your Star TSP650II or Miura printer to your iPad and print receipts when accepting payments
Written by
Sagar Garuda
Updated over a week ago
Set Up Mirror Mode
Learn how to set up a customer facing payment method to collect card payments
Written by
Sagar Garuda
Updated over a week ago
Mirror Mode Not Working
Learn what you need to do if you are unable to take payments in mirror mode
Written by
Mariam Shareef
Updated over a week ago
Reconcile Payouts
Zenoti Payments - Reconciliation: Overview
Learn about the process of reconciling your collections with payouts
Written by
Abhay Anumula
Updated over a week ago
Reconcile your Collections and Payouts
Learn how you can reconcile your collections and payouts using the reconciliation report
Written by
Abhay Anumula
Updated over a week ago
Download and Use Zenoti's Excel Reconciliation Tool
Written by
Abhay Anumula
Updated over a week ago
Auto-pay
Auto-Pay: Overview
Learn what autopay is and how it works
Written by
Abhay Anumula
Updated over a week ago
Auto-Pay: Configure Tips to be Displayed to the Guest
Learn how you can configure the tips that you display to your guests on their mobile apps
Written by
Abhay Anumula
Updated over a week ago
Configure Auto-Pay Email, Text, and App Notification Templates
Learn how to configure email, text, and app notification templates when guests enable Auto-pay on their mobile app
Written by
Abhay Anumula
Updated over a week ago
Create Auto-Pay Email, Text, and App Notification Templates
Learn how you can create the Auto-pay templates for email, text, and app notifications
Written by
Abhay Anumula
Updated over a week ago
Enable Auto-Pay in the Consumer Mobile App (CMA)
Learn how your guests can enable the Auto-pay feature on their mobile app
Written by
Abhay Anumula
Updated over a week ago
Auto-Pay: In Action
In this article, you will learn about the different scenarios when working with Auto-pay
Written by
Abhay Anumula
Updated over a week ago
Auto-pay Scenarios: Successful Payment
Learn about the steps of successful payment for an Auto-pay appointment
Written by
Abhay Anumula
Updated over a week ago
Adding a Product to an Auto-pay Appointment
Learn about the steps involved in adding a product to an Auto-pay appointment
Written by
Abhay Anumula
Updated over a week ago
Redeeming Membership Credits for an Auto-pay Appointment
Learn how you can redeem your existing membership credits for an Auto-pay appointment
Written by
Abhay Anumula
Updated over a week ago
Redeeming Membership Dollar Credits with an Auto-pay Appointment
Learn how you can redeem the existing membership dollar credits for an auto-pay appointment
Written by
Abhay Anumula
Updated over a week ago
Auto-Pay with Partial Payment
Learn how Auto-Pay behaves when there is partial payment on an invoice
Written by
Abhay Anumula
Updated over a week ago
Auto-Pay: Card Failed at Authorization
Learn about the scenario when the card of your guest fails authorization
Written by
Abhay Anumula
Updated over a week ago
Auto-Pay Unsuccessful
Learn what you can do when the Auto-pay transaction of the guest fails
Written by
Abhay Anumula
Updated over a week ago
Report: Auto-Pay Transactions
View details of all the transactions done through Auto-pay in your center for a certain time period
Written by
Abhay Anumula
Updated over a week ago
Auto-Pay in Zenoti Mobile
Learn how you can use Auto Pay to collect payments in Zenoti Mobile.
Written by
Mariam Shareef
Updated over a week ago
Auto-Pay: Notification Tabs
Learn about the Auto-Pay Failure and the Auto-Pay Pending notification tabs
Written by
Abhay Anumula
Updated over a week ago
Auto-pay: Available Macros
Learn about the macros that are available when you are configuring email, text, and app notifications
Written by
Abhay Anumula
Updated over a week ago
Configure Guest Notifications of CMA
Learn how you can configure the email, text, and push (app) notifications that appear on the Consumer Mobile App (CMA)
Written by
Abhay Anumula
Updated over a week ago
Notifications: Share the Location of the Center with a Guest
Learn how you can share the center’s location with a guest
Written by
Abhay Anumula
Updated over a week ago
CMA Notifications: Request Feedback from the Guest
Learn how you can send app notifications to your guest to request feedback from your guest
Written by
Abhay Anumula
Updated over a week ago
How-to's
Apple Pay: Resolve the Issue of Wrong Business Name in Customer Bank Statements
Learn how you can add your business name to Apple Maps to resolve the shopper statement issue
Written by
Abhay Anumula
Updated over a week ago
Accept Credit Card Payments using Zenoti Mobile POS
Learn how to accept credit card payments using Zenoti Mobile POS
Written by
Sagar Garuda
Updated over a week ago
Accept Card Payments from the Desktop POS
Learn how to accept credit card payments directly from the desktop POS using Zenoti Payments
Written by
Sagar Garuda
Updated over a week ago
Accept Card Payments in Mirror Mode
Learn how to accept card payments in Mirror Mode using Zenoti Payments
Written by
Sagar Garuda
Updated over a week ago
Zenoti Mobile: Troubleshoot Mirror Mode
Learn about the troubleshooting steps you can perform to resolve issues encountered by using the Mirror Mode function on Zenoti Mobile
Written by
Abhay Anumula
Updated over a week ago
Payments: View the Steps of Guest Checkout while using the Mirror Mode
Learn how you can view the progress of guest checkout on the desktop POS when using the Mirror Mode
Written by
Abhay Anumula
Updated over a week ago
Process Payments on Webstore and CMA
Learn how you can configure Zenoti Payments to process card payments made by your guests on Webstore and Customer Mobile Application (CMA)
Written by
Sagar Garuda
Updated over a week ago
Connect to an Existing Stripe Express Account
Learn how you can associate a center to an existing Stripe Express account
Written by
Abhay Anumula
Updated over a week ago
Dispute Handling
Zenoti Payments: Disputes Overview
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Dispute Reasons and their Supporting Evidence
Check the dispute reasons and corresponding evidence that you must submit
Written by
Abhay Anumula
Updated over a week ago
View the Timelines for Defending a Chargeback
Check the card wise timeline details within which you must submit your evidence
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments: Disputes Report
View the details of all the disputes (chargebacks) made by guests over a time period and respond to them
Written by
Abhay Anumula
Updated over a week ago
Zenoti Payments - Disputes: Submit Evidence
Learn how you can submit evidence for a dispute
Written by
Abhay Anumula
Updated over a week ago
Airpay
Airpay Payment Processor: Overview
Learn what is Airpay and how to configure it in Zenoti
Written by
Abhay Anumula
Updated over a week ago
Configure Airpay in Zenoti
Learn how you can configure and set up Airpay in Zenoti
Written by
Abhay Anumula
Updated over a week ago
Airpay: Configure Transaction Types in Zenoti
Learn how you can configure the transaction types for Airpay in Zenoti
Written by
Abhay Anumula
Updated over a week ago
Airpay: Configure WiFi on PAX D200 Terminal
Learn the steps of configuring WiFi on the terminal PAX D200
Written by
Abhay Anumula
Updated over a week ago
Airpay: Add PAX D200 as a Terminal in Zenoti
Learn how you can add the card reader PAX D200 as a terminal in Zenoti
Written by
Abhay Anumula
Updated over a week ago
Airpay: Understand the Payment Methods
Learn about the various payment methods offered by Airpay and how your guests can use them
Written by
Abhay Anumula
Updated over a week ago
Airpay: Perform a Transaction on the Card Reader PAX D200
Learn the steps of collecting payments on the Airpay PAX D200 card reader
Written by
Abhay Anumula
Updated over a week ago
Airpay: Process a Refund
Learn how you can process a refund on the PAX D200 Airpay terminal
Written by
Abhay Anumula
Updated over a week ago
Airpay: Collect Payment from the Guests on the Webstore
Learn what steps your guests must perform while making payments on your Webstore
Written by
Abhay Anumula
Updated over a week ago
Airpay: View the Settlement Report
Learn how you can check the Settlement Report of Airpay for reconciliation of collections and payouts
Written by
Abhay Anumula
Updated over a week ago
FAQ
Zenoti Payments: Frequently Asked Questions (FAQs)
Know what are the frequently asked questions on Zenoti Payments and their solutions
Written by
Abhay Anumula
Updated over a week ago
How do I collect payment from HSA and FSA cards on Stripe?
Written by
Abhay Anumula
Updated over a week ago
Can I collect payments from Apple Pay?
Written by
Abhay Anumula
Updated over a week ago