Prepaid Cards | Zenoti Help Center

Prepaid Cards: Front-Desk Operations Handbook

Prepaid Cards: Manager Operations Handbook

List of articles that can help you manage all Prepaid Cards-related operations

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Written by Siddhanta Sahu
Updated over a week ago

Introducing Prepaid Cards

Overview of Prepaid Cards

Useful resources to guide you in managing all prepaid card activity within your organization and center

Written by Sagar Garuda
Updated over a week ago

What is the difference between a gift card and a prepaid card?

Know few differences between gift cards and prepaid cards in Zenoti

Written by Sagar Garuda
Updated over a week ago

Setting up Prepaid Cards

Set Up Prepaid Cards

Configure the settings for the sale and redemption of prepaid cards in your organization

Written by Sagar Garuda
Updated over a week ago

Enable the Sale of Prepaid Cards for your Organization

Written by Sagar Garuda
Updated over a week ago

Auto Generate Prepaid Card Numbers

Learn how to auto generate prepaid card numbers in the POS window instead of manually entering them

Written by Sagar Garuda
Updated over a week ago

Allow the Sale of Prepaid Cards with Different Price and Value

Allow selling different price and value prepaid cards in the POS window and choose to enforce manager authorization during such a sale

Written by Sagar Garuda
Updated over a week ago

Default Items Redeemable Using Prepaid Cards with Same Price and Value

Written by Sagar Garuda
Updated over a week ago

Allow Prepaid Card Sale for a Center

Learn how to allow or prevent the sale of prepaid cards for a center

Written by Sagar Garuda
Updated over a week ago

Sale and Redemption of Prepaid Cards

Sell a Prepaid Card

Instructions on selling prepaid cards from the POS window

Written by Sagar Garuda
Updated over a week ago

Redeem a Prepaid Card

Know how to collect a payment using a prepaid card in the POS window

Written by Sagar Garuda
Updated over a week ago

Redeem a Prepaid Card Online

Assist your guests in redeeming their prepaid cards online

Written by Sagar Garuda
Updated over a week ago

View Prepaid Card Details

Know the methods you can use to view details of a prepaid card

Written by Sagar Garuda
Updated over a week ago

View Prepaid Card Details from the Appointment Book

Use this method to quickly view details such as the prepaid card price and value, expiration date, usage summary, and the current balance

Written by Sagar Garuda
Updated over a week ago

View Prepaid Card Details from the Guest Profile

View comprehensive details of all prepaid cards purchased by a guest and modify the balance and expiration date when needed

Written by Sagar Garuda
Updated over a week ago

Edit a Prepaid Card Balance

Written by Sagar Garuda
Updated over a week ago

Modify the Expiration Date on a Prepaid Card

You can extend or limit the expiration date of an existing prepaid card from the guest’s profile. Learn how.

Written by Sagar Garuda
Updated over a week ago

Notifications for Prepaid Cards

Configure Email/Text Notification for Prepaid Card Balance

Configure and customize automated notifications to inform guests of the balance in their prepaid card

Written by Sagar Garuda
Updated over a week ago

Available Macros to Customize the Prepaid Card Balance Email/Text Notification

Learn what are macros and how you can use them to customize the Prepaid Card Balance notification

Written by Sagar Garuda
Updated over a week ago

Prepaid Card Reports

Prepaid Card Reports: Overview

Find the links to all the available prepaid card reports

Written by Sagar Garuda
Updated over a week ago

Prepaid Card Report: Balance as on Date

View the prepaid card balance at a center on the selected date

Written by Sagar Garuda
Updated over a week ago

Prepaid Card Report: Balances (Graphical)

Graphical and tabular data of the total unused balance on prepaid cards purchased at a center

Written by Sagar Garuda
Updated over a week ago

Prepaid Card Report: Details

Shows essential details of all active and expired prepaid cards issued

Written by Sagar Garuda
Updated over a week ago

Prepaid Card Report: Sales (Graphical)

Graphical and tabular data on prepaid card sales in the selected duration

Written by Sagar Garuda
Updated over a week ago

Prepaid Card Report: Revenue (Graphical)

Graphical and tabular data of the revenue realized on the redemption of prepaid cards

Written by Sagar Garuda
Updated over a week ago

Prepaid Card Report: Redemptions

Shows the prepaid cards redeemed or purchased at your center in a selected duration

Written by Sagar Garuda
Updated over a week ago

Prepaid Card Report: Expiration

Provides details of the prepaid cards that have expired or that are going to expire in the selected duration

Written by Sagar Garuda
Updated over a week ago

Prepaid Card Report: Expirations (Graphical)

Graphical and tabular data of the total amount due to expire on prepaid cards purchased at your center

Written by Sagar Garuda
Updated over a week ago

Report: Liability – Prepaid Cards

Shows the liability balance after the sale and redemption of prepaid cards within each center

Written by Sagar Garuda
Updated over a week ago

FAQ and Troubleshooting

Where do I find the report of redeemed prepaid cards as of a certain date?

Learn how to retrieve the report on prepaid cards that have been redeemed over a certain period of time

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Written by Siddhanta Sahu
Updated over a week ago

View the report on Opening balance of prepaid cards

Learn how to generate the report on the opening balance of prepaid cards at your center

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Written by Siddhanta Sahu
Updated over a week ago

Generate the report on unredeemed prepaid cards

Learn how to find the as on-date balance of prepaid cards in a center

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Written by Siddhanta Sahu
Updated over a week ago

How to restrict the sale of prepaid cards for specific centers?

Learn how to restrict prepaid card sales for certain centers in your organization

Written by Sagar Garuda
Updated over a week ago

Troubleshooting tips when an email/text message is not received by a guest

See few common scenarios and troubleshooting tips when an email/text message is not delivered or is not seen by a guest

Written by Sagar Garuda
Updated over a week ago

How do I Extend the Expiry Date of a Pre-paid Card?

Learn how to change the expiration date on a Pre-paid card

Written by Abhay Anumula
Updated over a week ago