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Prepaid Cards
Prepaid Cards
Information to help you manage all prepaid card activity within your organization and center
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36 articles in this collection
Written by
Sagar Garuda,
Abhay Anumula,
and
Siddhanta Sahu
Prepaid Cards: Front-Desk Operations Handbook
List of articles that can help front-desk staff with Prepaid Cards-related operations
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Written by
Siddhanta Sahu
Updated over a week ago
Prepaid Cards: Manager Operations Handbook
List of articles that can help you manage all Prepaid Cards-related operations
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Written by
Siddhanta Sahu
Updated over a week ago
Introducing Prepaid Cards
Overview of Prepaid Cards
Useful resources to guide you in managing all prepaid card activity within your organization and center
Written by
Sagar Garuda
Updated over a week ago
What is the difference between a gift card and a prepaid card?
Know few differences between gift cards and prepaid cards in Zenoti
Written by
Sagar Garuda
Updated over a week ago
Setting up Prepaid Cards
Set Up Prepaid Cards
Configure the settings for the sale and redemption of prepaid cards in your organization
Written by
Sagar Garuda
Updated over a week ago
Enable the Sale of Prepaid Cards for your Organization
Written by
Sagar Garuda
Updated over a week ago
Auto Generate Prepaid Card Numbers
Learn how to auto generate prepaid card numbers in the POS window instead of manually entering them
Written by
Sagar Garuda
Updated over a week ago
Allow the Sale of Prepaid Cards with Different Price and Value
Allow selling different price and value prepaid cards in the POS window and choose to enforce manager authorization during such a sale
Written by
Sagar Garuda
Updated over a week ago
Default Items Redeemable Using Prepaid Cards with Same Price and Value
Written by
Sagar Garuda
Updated over a week ago
Allow Prepaid Card Sale for a Center
Learn how to allow or prevent the sale of prepaid cards for a center
Written by
Sagar Garuda
Updated over a week ago
Sale and Redemption of Prepaid Cards
Sell a Prepaid Card
Instructions on selling prepaid cards from the POS window
Written by
Sagar Garuda
Updated over a week ago
Redeem a Prepaid Card
Know how to collect a payment using a prepaid card in the POS window
Written by
Sagar Garuda
Updated over a week ago
Redeem a Prepaid Card Online
Assist your guests in redeeming their prepaid cards online
Written by
Sagar Garuda
Updated over a week ago
View Prepaid Card Details
Know the methods you can use to view details of a prepaid card
Written by
Sagar Garuda
Updated over a week ago
View Prepaid Card Details from the Appointment Book
Use this method to quickly view details such as the prepaid card price and value, expiration date, usage summary, and the current balance
Written by
Sagar Garuda
Updated over a week ago
View Prepaid Card Details from the Guest Profile
View comprehensive details of all prepaid cards purchased by a guest and modify the balance and expiration date when needed
Written by
Sagar Garuda
Updated over a week ago
Edit a Prepaid Card Balance
Written by
Sagar Garuda
Updated over a week ago
Modify the Expiration Date on a Prepaid Card
You can extend or limit the expiration date of an existing prepaid card from the guest’s profile. Learn how.
Written by
Sagar Garuda
Updated over a week ago
Notifications for Prepaid Cards
Configure Email/Text Notification for Prepaid Card Balance
Configure and customize automated notifications to inform guests of the balance in their prepaid card
Written by
Sagar Garuda
Updated over a week ago
Available Macros to Customize the Prepaid Card Balance Email/Text Notification
Learn what are macros and how you can use them to customize the Prepaid Card Balance notification
Written by
Sagar Garuda
Updated over a week ago
Prepaid Card Reports
Prepaid Card Reports: Overview
Find the links to all the available prepaid card reports
Written by
Sagar Garuda
Updated over a week ago
Prepaid Card Report: Balance as on Date
View the prepaid card balance at a center on the selected date
Written by
Sagar Garuda
Updated over a week ago
Prepaid Card Report: Balances (Graphical)
Graphical and tabular data of the total unused balance on prepaid cards purchased at a center
Written by
Sagar Garuda
Updated over a week ago
Prepaid Card Report: Details
Shows essential details of all active and expired prepaid cards issued
Written by
Sagar Garuda
Updated over a week ago
Prepaid Card Report: Sales (Graphical)
Graphical and tabular data on prepaid card sales in the selected duration
Written by
Sagar Garuda
Updated over a week ago
Prepaid Card Report: Revenue (Graphical)
Graphical and tabular data of the revenue realized on the redemption of prepaid cards
Written by
Sagar Garuda
Updated over a week ago
Prepaid Card Report: Redemptions
Shows the prepaid cards redeemed or purchased at your center in a selected duration
Written by
Sagar Garuda
Updated over a week ago
Prepaid Card Report: Expiration
Provides details of the prepaid cards that have expired or that are going to expire in the selected duration
Written by
Sagar Garuda
Updated over a week ago
Prepaid Card Report: Expirations (Graphical)
Graphical and tabular data of the total amount due to expire on prepaid cards purchased at your center
Written by
Sagar Garuda
Updated over a week ago
Report: Liability – Prepaid Cards
Shows the liability balance after the sale and redemption of prepaid cards within each center
Written by
Sagar Garuda
Updated over a week ago
FAQ and Troubleshooting
Where do I find the report of redeemed prepaid cards as of a certain date?
Learn how to retrieve the report on prepaid cards that have been redeemed over a certain period of time
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Written by
Siddhanta Sahu
Updated over a week ago
View the report on Opening balance of prepaid cards
Learn how to generate the report on the opening balance of prepaid cards at your center
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Written by
Siddhanta Sahu
Updated over a week ago
Generate the report on unredeemed prepaid cards
Learn how to find the as on-date balance of prepaid cards in a center
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Written by
Siddhanta Sahu
Updated over a week ago
How to restrict the sale of prepaid cards for specific centers?
Learn how to restrict prepaid card sales for certain centers in your organization
Written by
Sagar Garuda
Updated over a week ago
Troubleshooting tips when an email/text message is not received by a guest
See few common scenarios and troubleshooting tips when an email/text message is not delivered or is not seen by a guest
Written by
Sagar Garuda
Updated over a week ago
How do I Extend the Expiry Date of a Pre-paid Card?
Learn how to change the expiration date on a Pre-paid card
Written by
Abhay Anumula
Updated over a week ago