You can configure the standard prescription format that is emailed or printed for guests from the Appointment Book or guest profile.

You can include important details in the prescription such as doctors’ DEA registration number, state license number, shipping and billing address, and other instructions.

To configure the standard prescription email format

  1. At the organizational level, click the Admin icon.

  2. Navigate to Organization > Organizations > click the Email/Texts tab.

  3. Scroll down to the Configuration section.

  4. Click Edit next to Standard Prescription to open the template.

  5.Switch on the Email toggle to activate the email template.

- Select the languages in which you want to send the notification.
  6. To send an email copy (Cc), click Add to include recipients by
      Username, employee Role, or Email.
      Note: For recipients added by Role, all employees mapped to the role
      selected in the guest's base center, will receive the email notification.

  7. Edit the Subject field and use the Available Macros if required.

  8. Use the Available Macros to customize the content for Plain Text and
      HTML emails.
      Depending on the recipient's browser, the email will be delivered as
      plain text (no formatting and images) or HTML text (includes images,
      links and formatting).
      Note: Click the Full Screen icon in the editor to edit the text in full
      screen mode.

 9. Click Save.
     The template is saved and active.

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