Void an Online Credit Card Payment of an Open Invoice

Learn how to annul an online credit card payment when the invoice is open in the Point of Sale (POS) window

Written by Sagar Garuda
Updated over a week ago

You can void payment transactions only for open invoices.

To void a transaction

Open the invoice.
In the Collect Payment section, click the Transaction Details icon for the desired transaction.

The Transaction Details window appears.

3. Click Void.

Zenoti voids the payment and changes the status to Voided.