At times, your front desk staff may overlook adding other employees (eligible for a commission) to be associated with a sale in the POS window. To ensure that all employees associated with a sale get their due commission, you can enable your organization’s POS window to display a prompt that reminds your front desk to split the commission by adding more employees to the list.
Prerequisite: Ensure that your organization allows commissions to be split among multiple employees. For this, the organization level setting, Allow multiple employee commission for any one of the following items must be selected: Services, Products, Memberships, Packages, Gift Cards. (Navigate to Admin > Organization > Organizations > Settings > Invoice and Receipt Settings > Invoice Settings section.)
To enable the Split Commissions prompt
At the organization level, click the Admin icon and navigate to Organization > Organizations.
Click the Settings tab and expand Invoice & Receipt.
Select the checkbox Show split commission prompt for and select the sale items for which you want to display the prompt. For example, select the checkboxes Services, Products, Memberships, Packages, and Gift Cards, as required.
The prompt to split commissions will appear for the items you specified (in step 4) when the front desk closes an invoice.
For example, the following prompt appears when the front desk closes the invoice which has Services. Note that the Services checkbox must be selected (in step 4) for this prompt to appear.