Important: You must have Admin privileges to configure this setting.

  1. Ensure that you are at the organization level.

  2. Select Admin > Organization > Organizations.
    The Manage Organizations page appears.

  3. Select the Settings tab.

  4. Expand the Appointment Book section.

  5. Scroll down to the Double-booking for Therapists setting. 

  6. Select one of the following options:

  • Allow: Lets the Appointment Book assign a therapist to multiple services simultaneously.

  • Warn: Displays a warning message the Appointment Book while simultaneously booking a therapist for multiple services.

   7. Alternatively, to restrict the Appointment Book from assigning the same therapist         to multiple services simultaneously, select Block

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