Important: You must have Admin privileges to configure this setting.
Ensure that you are at the organization level.
Select Admin > Organization > Organizations.
The Manage Organizations page appears.
Select the Settings tab.
Expand the Appointment Book section.
Scroll down to the Double-booking for Therapists setting.
Select one of the following options:
Allow: Lets the Appointment Book assign a therapist to multiple services simultaneously.
Warn: Displays a warning message the Appointment Book while simultaneously booking a therapist for multiple services.
7. Alternatively, to restrict the Appointment Book from assigning the same therapist to multiple services simultaneously, select Block.