Before you begin: Ensure that your center has been configured for this feature. Contact Zenoti Support to enable this feature for you.
At times you may need to provide tax exemptions on certain invoices that meet special criteria. For example, in some centers in the United States, guests who come with a prescription are eligible for tax exemption for prescribed items. Also, in India, employees working in selected organizations such as ICRISAT can avail tax exemptions.
Zenoti allows you to exempt taxes from an invoice when you enable the feature for your center.
Zenoti does not verify the eligibility of invoice items for tax exemption, so you must make sure your employees apply tax exemption to the right invoices.
Tax exemption is applied to an invoice as a whole, not to individual items in the invoice. So, if a guest purchases items that do not qualify for the exemption, alongside the items that do, you must create separate invoices for them.
To apply tax exemption on an invoice
1. Open the invoice.
For centers with the Exempt Tax feature enabled, the following alert appears on all invoices:
2. On the alert, click Exempt Tax.
The tax amount in the invoice becomes 0, and the total is adjusted accordingly.
After you click Exempt Tax, the link in the alert changes to Undo.
3. If you want to remove the tax exemption, click Undo.
The tax amount reappears in the invoice.