You can charge for one or multiple suspended memberships at once from the Suspended Memberships report.
To charge a single membership
While you can charge for an individual membership from here, it is easier to do so from the Guest History page.
- Go to Admin > Reports > Memberships > Suspended Memberships.
- On the Suspended Memberships report, select the relevant criteria to filter the list.
- Find the membership that you want to charge, and click the Charge link.
- On the charge window, select the checkbox for the invoice you want to charge. Click Next.
- Select a payment method and start processing the payment.
To perform a bulk charge
You can do a bulk charge of only those memberships that have an online credit card as the payment method.
- On the Suspended Memberships report, select the relevant criteria to filter the list.
- Select the checkboxes next to the memberships you want to charge.
Note: Checkboxes for memberships with payment types other than an online credit card cannot be selected. - Click Bulk Charge on the top of the list.
For all successful payments, the memberships status changes to Collected.
Note: The statuses do not change instantly. It takes some time.