Recurring payment or Dunning settings are set up at the organization level. However, if a particular center needs different dunning settings, you can do so at the center level.

To set up different criteria for a specific center

  1. At the center level, click the Admin icon and navigate to Organization> Centers.

  2. Click the Settings tab and expand Memberships

  3. Under Recurring Payments – Dunning Settings, select Override Organization Settings.

  4. Set up the recurring payments criteria.

Note: When setting up Dunning for a center, ensure the value for Keep trying for field is 14 or less. This helps you avoid VISA reattempt fee.

See Also

Set Up Dunning Settings for Suspended Memberships

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