If you want to define service mapping against employees and not job roles, you can do so on this window.
- If not already on the Create Service window, navigate to Admin > Resources > Services > Click Add for a new service or click an existing service from the list to edit its details.
- Enter General Details and click Next.
The Pricing Information section opens.
- Enter Pricing Information and click Next.
The Products section opens.
- Select Products and click Next.
The Resources section opens.
- Select the checkbox next to the employees who can perform this service.
Note: If checkbox for an employee is already selected and disabled, it means that the employee is already configured to perform all services in the category of this service.
- Click Next to go to the Custom section. Read: Select Custom Fields