Whenever you create or modify an issue, you can choose to send automated email and text notifications to the following people:
The issue owner
To a specified user
Note: You can customize these email and text message (SMS) notifications, for more information see, Configure Email/Text templates for Issue Notifications.
You can configure email alerts to be sent to the automatically if an issue is open for more than a specified number of days. To know how to set up these email alerts, see Setting Up Email Alerts for Open Issues.