Whenever you create or modify an issue, you can choose to send automated email and text notifications to the following people:

  • The issue owner 

  • To a specified user 

Note: You can customize these email and text message (SMS) notifications, for more information see, Configure Email/Text templates for Issue Notifications.

You can configure email alerts to be sent to the automatically if an issue is open for more than a specified number of days. To know how to set up these email alerts, see Setting Up Email Alerts for Open Issues.

See Also

Did this answer your question?