To refund a charge to a room when the invoice is open:
1. In the open invoice, under the Collect Payment section,
against the payment you wish to refund, click the delete icon.
2. The Remove the select Payment? message appears.
3. Click OK.
The charge to the room is refunded.
4. You can now proceed to making the required modifications
(accepting payment by cash or other payment types) to the invoice
before you close it.